Kruger's has the brightest retail staff in Austin. Many of our staff have spent more than 30 years in the jewelry business. We are customer-focused. This means we have your best interests at heart and are committed to creating a positive experience for you. We are family, locally owned, and love our customers. That's why we open our door to everyone, no matter how much jewelry they want to buy. Our aim is to make our customers' lives easier by giving them the best retail experience possible. Please tell your friends about our store. Come and visit us to have your watch fixed, buy mom a special gift or compare our wedding ring collection to any other jewelry stores. We are excited to meet you.
Reviews Summary
Kruegers is the place to go for a customer-centric experience. Upon entering the store, you will be greeted and assisted in a friendly and professional manner. Michelle, Holli, and Jared and are commendable as experts in the jewelry industry. They were diligent and patient with time, tedious work on watches, and ring adjustments to ensure they were effective. Their passion and competence are evident in all transactions, and customers appreciate their no-pressure approach and genuine care for customers. Furthermore, the cost is always fair and the service is quick, the experience may involve even having your battery changed or engagement ring repairs. As a result of these findings, most reviewers, including those who have been repeat customers for decades, intend to return. Thus, it is clear that Kruegers' business is worthy of recommendation to their friends and family.
Frequently asked questions
7 questions
What do Kruger's Diamond Jewelers clients say about the work?
Customers frequently praise the friendly and efficient service at Kruger's, highlighting staff members like Michelle and Holli for their helpfulness and expertise. Many mention prompt repairs and a welcoming atmosphere, making it a favorite for jewelry needs.
Can I get my watch repaired at Kruger's Diamond Jewelers, and what types of repairs do they offer?
Yes, they provide various watch repair services, including battery replacement, link adjustment, and cleaning. Reviewers appreciate the quick and effective service, often completed in under 20 minutes, showcasing their efficiency and customer care.
Does Kruger's Diamond Jewelers offer custom engagement rings, and how do customers feel about their selection?
They offer custom-made engagement rings and ready-made options, with many customers expressing satisfaction with the quality and selection. Reviewers have noted the personalized service and beautiful designs, making it a top choice for engagement rings.
What are the operating hours for Kruger's Diamond Jewelers?
Their hours are as follows: Monday: Closed, Tuesday: 10:00 AM-4:00 PM, Wednesday: 10:00 AM-4:00 PM, Thursday: 10:00 AM-4:00 PM, Friday: 10:00 AM-4:00 PM, Saturday: 10:00 AM-4:00 PM, Sunday: Closed.
How does Kruger's handle jewelry repairs, and what do customers say about their experiences?
They provide services like necklace repair, ring resizing, and stone setting. Customers often commend the quality of workmanship and the helpfulness of staff, with many noting successful repairs and a welcoming environment during their visits.
Who can help me with watch services at Kruger's Diamond Jewelers?
The team at Kruger's, including staff like Holli and Michelle, is skilled in watch services such as resizing, battery service, and lubrication. Reviewers highlight their expertise and willingness to assist with any watch-related needs.