Franzetti Jewelers is a family business that belongs to Monte Franzetti and his wife Cathy, both fourth-generation Austinites. Franzetti Jewelers was opened in the Kerbey Lane Shopping District in 1987. Bobby Franzetti, a talented and highly creative jewel designer who graduated from the fine art academy in 2001, lives with his parents. He moved back home with his parents and his fiancee when he was 24 years old. They started the family business in 2010. Tony Franzetti, a graduate of the Fine Arts Program at Texas State University, joined the family business after graduation. Keri Knobloch and Bobby met in a jewelry-making class at the fine art academy. They started the family business back in 2010. We strive to provide friendly, reliable service and build long-lasting relationships with our clients. The family business has a passion for making our customers feel like family.
Reviews Summary
The reviews for Franzetti Jewelers consistently compliment their customer service, Bobby, and local owner and gemology knowledge. Some mentioned are happy with the jewelry's quality, which includes wedding bands, necklaces, and custom engagement rings. The process for visitors to select stones and ring designs is also praised. In addition, visitors applaud the shop's atmosphere and customer service in helping them make jewelry repairs or installing layaway settings. Everyone recaps numerous purchases they have made at Franzetti, which shows high customer satisfaction and retention. To know that so many happy customers would recommend the shop and its employees, it is evident to arrive at the shop for all jewelry needs.
Frequently asked questions
7 questions
What do Franzetti Jewelers clients say about the work?
Clients frequently praise the team for their outstanding customer service, knowledgeable staff, and the quality of custom designs. Many highlight positive experiences with Bobby and Tony, noting their responsiveness and the seamless process of creating custom pieces.
Does Franzetti Jewelers offer custom jewelry design services?
Yes, they specialize in custom jewelry design, including engagement rings, wedding bands, and jewelry redesign. Clients appreciate the personalized approach and craftsmanship involved in creating unique pieces.
What are the hours of operation for Franzetti Jewelers?
Can I get my jewelry repaired at Franzetti Jewelers?
Absolutely! They offer jewelry repair services, including ring resizing, stone setting, and clasp repair. Customers have noted their satisfaction with the quality and efficiency of the repair work.
How does Franzetti Jewelers handle jewelry appraisals?
They provide various appraisal services, including general, insurance, and estate appraisals. Clients have expressed confidence in their expertise and thoroughness during the appraisal process.
What types of gemstone sourcing does Franzetti Jewelers offer?
Franzetti Jewelers specializes in gemstone sourcing, including diamonds, sapphires, and other rare stones. Customers appreciate the team's knowledge and guidance in selecting the right stones for their jewelry.