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Review Keywords Analysis

CA / BC / Victoria
Michael Hill Hillside photo
Michael Hill Hillside photo
Michael Hill Hillside photo
Michael Hill Hillside photo
Michael Hill Hillside photo

Michael Hill Hillside

Address: Unit 10B Hillside Shopping Centre, 1644 Hillside Ave, Victoria, BC V8T 2C5, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Jewelry Repair Ring Resizing $60 - $100 Call to Book
Jewelry Cleaning $10 - $20 Call to Book
Stone Replacement $30 - $150 Call to Book
Jewelry Sales Engagement Rings $500 - $2000 Call to Book
Wedding Bands $200 - $1000 Call to Book
Necklaces $100 - $500 Call to Book
Customer Consultation Personal Assistants for Jewelry Selection Free Call to Book
Custom Design Consultation Varies based on design Call to Book
Gift Recommendations Free Call to Book

What people love

From reviews
Helpful staff Great customer service Wide selection Courteous staff Assistance with purchases Fair pricing Cleaning service Engagement rings Jewelry inspection

About this business

Latest in jewellery trends, best sellers, and timeless classics are available at Michael Hill Hillside, and they can help you improve your style and find the perfect gift. All tastes are welcome, from the sentimental gift for a loved one to the revered pendant for the graduate, the watch that is just right for the occasion, or that fashion piece you always wanted. Michael Hill Jeweller is committed to creating unique and exciting designs for jewellery. Our mission has been consistent since Michael and Christine set up shop in Whangarei, New Zealand, in 1979, not far from Auckland. We then expanded, and now have over 300 stores in Australia, New Zealand, and Canada and are recognized as a leader in fine jewellery. We have always sourced our materials ethically, and we have the best designers and diamond suppliers for our jewellery. We have built excellent relationships with them to ensure we get only the best in terms of quality. You have a right to remedy if there is a problem with your order. Staff at Michael Hill Hillside store speak English, Mandarin, and Gujarati.

Reviews Summary

Michael Hill at Hillside appears to be a strong competitor due to their exceptional service and fantastic staff. Many shoppers praise the helpful and welcoming sales associates. A large number of reviews mention the staff by name, expressing gratitude for their recommendations and the absence of sales pressure. Their communication and client understanding, according to critics, consistently surpasses the competition. Frequent shoppers of the location share that they frequently recommend it to others because of the excellent collection. Friendliness is a common comment by other reviewers. Personal jewelry purchases and client stories are frequent. Customers report that the store offers excellent value and high standards. The highlights include Wendy, who was very professional and made it easy; Rose, who showed that personal customer service is not dead; and another reviewer who identifies an unknown lady "who was very sweet and knowledgeable." Many people say that the salespeople ensure their happiness with their jewelry and any post-buying service. Buying jewelry from Michael Hill is often based on how much people trust the sellers. There are only a small number of negative reviews. Several mention that this service was slow or unsatisfactory, although no one appears to have encountered a major issue. Many bloggers identify this shop as their favorite for purchasing jewelry. The company earns a recommendation from this store due to its high level of client support.

Frequently asked questions

7 questions
What do Michael Hill Hillside clients say about the work?
Customers frequently praise the attentive service and knowledgeable staff, highlighting their ability to assist with selections and custom designs. Reviewers mention specific staff members like Rose and Wendy for their exceptional support and understanding of client needs.
Does Michael Hill Hillside provide free consultations for jewelry selection?
Yes, they offer free personal assistant consultations for jewelry selection and gift recommendations, ensuring clients receive tailored advice for their purchases.
What types of jewelry can I buy at Michael Hill Hillside?
They specialize in jewelry sales, offering engagement rings, wedding bands, and necklaces, alongside a range of timeless classics and trendy pieces to suit various styles.
Can I get my jewelry repaired at Michael Hill Hillside?
Yes, they provide jewelry repair services, including ring resizing, jewelry cleaning, and stone replacement, ensuring your pieces are well-maintained and restored.
What are the hours of operation for Michael Hill Hillside?
Their hours are as follows: Monday: 10:00 AM-6:00 PM, Tuesday: 10:00 AM-6:00 PM, Wednesday: 10:00 AM-6:00 PM, Thursday: 10:00 AM-6:00 PM, Friday: 10:00 AM-6:00 PM, Saturday: 10:00 AM-6:00 PM, Sunday: 10:00 AM-6:00 PM.
How does Michael Hill Hillside handle custom jewelry design consultations?
They offer custom design consultations that vary based on the design, allowing clients to create unique pieces tailored to their preferences and styles.
Where is Michael Hill Hillside located?
Unit 10B Hillside Shopping Centre, 1644 Hillside Ave, Victoria, BC V8T 2C5, Canada

Location & directions

Victoria, British Columbia
Michael Hill Hillside
Jewelry Store
Address
Unit 10B Hillside Shopping Centre, 1644 Hillside Ave, Victoria, BC V8T 2C5, Canada
Hours
Open 10:00 AM - 6:00 PM
Michael Hill Hillside Reviews · 4.3 average
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