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Review Keywords Analysis

CA / BC / Victoria
Stones Jewellery photo
Stones Jewellery photo
Stones Jewellery photo
Stones Jewellery photo
Stones Jewellery photo

Stones Jewellery

Address: Empress Tea Lobby, 721 Government St, Victoria, BC V8W 1W5, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Jewelry Sales Engagement Rings $800 - $2500 Call to Book
Earrings $200 - $1500 Call to Book
Necklaces $300 - $2000 Call to Book
Custom Jewelry Design Custom Engagement Rings $1500 - $5000 Call to Book
Personalized Necklaces $400 - $1500 Call to Book
Specialty Pieces $800 - $3000 Call to Book
Jewelry Repairs Ring Resizing $50 - $150 Call to Book
Stone Replacement $100 - $500 Call to Book
Chain Repair $30 - $100 Call to Book
Appraisals Jewelry Appraisal $50 - $200 Call to Book
Insurance Appraisal $100 - $250 Call to Book
Estate Appraisal $200 - $500 Call to Book
Jewelry Gift Services Gift Wrapping $10 - $20 Call to Book
Personalized Messages $15 - $30 Call to Book
Delivery Services $25 - $50 Call to Book
Jewelry Cleaning Ultrasonic Cleaning $20 - $50 Call to Book
Polishing $15 - $40 Call to Book
Inspection $10 - $30 Call to Book
Special Promotions Seasonal Sales Varies Call to Book
Loyalty Discounts Varies Call to Book
Referral Programs Varies Call to Book

What people love

From reviews
Knowledgeable staff Helpful staff Unique jewelry Friendly atmosphere Fair pricing Beautiful designs Excellent customer service Quick resizing No sales pressure Relaxed shopping experience

About this business

Stones Jewellery is truly extraordinary. There are three stores, located in Victoria, Banff and Lake Louise, all of which offer a one-of-a-kind experience. It's a family-owned establishment that was founded in 1972, and we are continuously adding to our collections. Our products are unique and won't be found just anywhere. We have access to all things you can conceive of, including Australian opals and Colombian emeralds, among others. The dedication behind it all is really remarkable. We take pride in our commitment to excellent quality. Every one of our pieces has perfection and has been exquisitely designed so that everyone who wears it can cherish it.

Reviews Summary

Stones Jewelry's customer reviews suggest that consumers are very pleased with their high-end products and the companionship of the workers, particularly Brandon and Francesca. Brandon's skills and knowledge of jewelry have been mentioned on several occasions. The reviews by consumers indicate that employees like Brandon are non-pressuring and try to be helpful and welcoming. Shipping for substantial jewels helps consumers to avoid taxes and duties. Shopping in the store itself is regarded as a nice joy by a few customers. With regret, Christmas was not delightful due to delivery problems. The workers earn a lot of praise. However, Francesca is recognized and thanked in a few reviews. Some customers claim to have discovered unique jewels in the store, and Stones Jewelery is the ideal place to shop. Customers value the company for its high-quality jewels and educational and respectful customer service because they may get what they need and do not require anything.

Frequently asked questions

7 questions
What do Stones Jewellery clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, particularly Brandon and Francesca, for their exceptional service and assistance in selecting unique pieces. Many highlight the welcoming atmosphere and the high-quality, handcrafted jewelry available, making for a memorable shopping experience.
Does Stones Jewellery offer custom jewelry design services?
Yes, they provide custom jewelry design services, including custom engagement rings, personalized necklaces, and specialty pieces. This allows customers to create unique items tailored to their preferences.
Can I get my jewelry repaired at Stones Jewellery?
Absolutely! They offer jewelry repair services, including ring resizing, stone replacement, and chain repair, ensuring your treasured items can be restored to their original beauty.
How does Stones Jewellery handle jewelry appraisals?
They provide various appraisal services such as jewelry appraisal, insurance appraisal, and estate appraisal, ensuring customers have the necessary documentation for their valuable pieces.
What types of jewelry gift services does Stones Jewellery offer?
Stones Jewellery offers jewelry gift services including gift wrapping, personalized messages, and delivery services, making it easy to present a thoughtful gift for any occasion.
Does Stones Jewellery have special promotions or discounts?
Yes, they offer seasonal sales, loyalty discounts, and referral programs, allowing customers to take advantage of various promotions throughout the year.
Where is Stones Jewellery located?
Empress Tea Lobby, 721 Government St, Victoria, BC V8W 1W5, Canada

Location & directions

Victoria, British Columbia
Stones Jewellery
Jewelry Store
Address
Empress Tea Lobby, 721 Government St, Victoria, BC V8W 1W5, Canada
Hours
Open 9:00 AM - 6:00 PM
Stones Jewellery Reviews · 5.0 average
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