Established in Vancouver B.C. and with over 40 years in the diamond business, Spence Diamonds has revolutionized the industry. We have assisted hundreds of thousands of people in their quest for the finest ring to represent their relationship. Our company is challenging the industry norms, and democratizing love by increasing choice, transparency and education. Our range of Artisan Created diamonds, alongside our earth-minded diamonds, allows you to design a ring that is truly yours.
Reviews Summary
Spence Diamonds' reviewers praise its customer service. They also commend their salesperson's Ami's exceptional service. Ami guided clients who know little about jewelry through the decision-making process, was patient and helped create custom designs. Spence Diamonds' customers say they have always been satisfied with the quality and experience. This shows the consistency of the company. Customers are also offered insurance to protect the diamonds.
This company is recommended by many customers. They say they try hard to satisfy their clients. This is shown when the manager in the Calgary store demonstrates dedication and ensures his clients from the Calgary store are well served. Clients also receive a complementary cleaning service for their jewellery. These positive experiences show that Spence Diamonds is a trustworthy source of wedding and engagement rings.
Frequently asked questions
6 questions
What do Spence Diamonds clients say about their experience with the staff?
Reviewers frequently praise the knowledgeable and friendly staff, highlighting individuals like Ami and Jordan for their exceptional service. Clients appreciate the no-pressure environment and the team's willingness to educate them about diamonds and jewelry.
Does Spence Diamonds offer custom engagement rings, and how do customers feel about the process?
Yes, they provide custom designed engagement rings. Customers have expressed satisfaction with the personalized experience, noting that staff like Evan and Zac are patient and informative, guiding them through the entire process.
What types of wedding bands can I find at Spence Diamonds?
Spence Diamonds offers a variety of wedding bands, including Standard Wedding Bands, Customized Wedding Bands, and Matching Wedding Sets. This ensures couples can find the perfect ring to complement their engagement ring.
Can I get my rings resized at Spence Diamonds, and what do customers say about this service?
Yes, they offer both Standard Resizing and Complex Resizing. Customers have reported positive experiences, noting the team's helpfulness and the quality of the resizing service.
What types of necklaces does Spence Diamonds offer?
They provide a selection of necklaces, including Simple Pendants, Diamond Necklaces, and Custom Necklace Designs, catering to various styles and preferences.