Great customer serviceKnowledgeable staffFair pricingAttention to detailHelpful staffCustom engagement ringsSmooth processFriendly atmosphereGreat selectionQuick responses
About this business
Kloiber Jewelers is a fine jewelry and custom engagement ring shop specializing in custom fine jewelry pieces. Owner Karin Volz takes a personal approach by hand-picking unique fine jewelry from around the world, using them as inspiration for her custom designs. With over 40 years of experience in the fine jewelry and gemstone business, Karin is a valuable source of expertise for anyone considering custom fine jewelry. Kloiber Jewelers also guarantees that your fine jewelry was made in the most ethically, socially, and environmentally sustainable way. We are a member of the Jewelers Vigilance Committee (JVC), only working with diamond and fine jewelry companies that are open about the labor practices used in creating each piece.
Reviews Summary
Kloiber Jewelers receives many exceptional feedback from customers. Patrons praise the personalized service by Karin and Emily who are extremely knowledgeable and attentive. The quality of service throughout, from the initial consultation to the final pickup after the custom creation, is uniformly excellent. Furthermore, multiple generations of customers express their satisfaction, with some indicating that they have visited the store for decades. Customers enjoy the staff's ability to listen to each person’s unique needs and help orchestrate the perfect piece of jewelry. Most reviews laud Karen's expertise and personal touch which has left an enduring impression on customers, fostering their loyalty. Several customers are particularly glad about the fantastic rings, including more significant custom projects, which they believe is reasonably priced. Also to note are customers' gratitude for the after-sale services and expert advice, indicating that they feel valued and excited to return. If you are looking for a jeweler, most feedback will tell you how valuable is Kloiber.
Frequently asked questions
7 questions
What do Kloiber Jewelers clients say about the work?
Clients frequently praise the knowledgeable and friendly staff, particularly Karin and Emily, for their personalized service and attention to detail. Many reviews highlight the smooth process of custom engagement rings and the quality of repairs and transformations.
Does Kloiber Jewelers offer custom engagement ring design, and what do customers think of their service?
Yes, they specialize in custom engagement ring design. Customers have expressed satisfaction with the personalized and thoughtful service provided by Karin, noting her willingness to accommodate specific requests and her expertise in guiding them through the selection process.
What services does Kloiber Jewelers provide for wedding bands?
Kloiber Jewelers offers custom wedding band design, ready-made wedding bands, and wedding band resizing. Their expertise in creating personalized pieces is frequently highlighted in customer reviews.
Can I get my jewelry repaired at Kloiber Jewelers?
Yes, they provide various jewelry repair services, including stone replacement, cleaning and polishing, and soldering and reassembly. Customers have reported positive experiences with their repair services, emphasizing quality and attention to detail.
Does Kloiber Jewelers provide jewelry appraisal services?
Yes, they offer jewelry appraisal services, including written, oral, and insurance appraisals. Customers appreciate the thoroughness and professionalism of their appraisal process.
What types of custom jewelry can I design at Kloiber Jewelers?
You can design custom necklaces, bracelets, and earrings at Kloiber Jewelers. Their team is noted for their creativity and ability to bring unique ideas to life, as mentioned by satisfied clients.