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US / WI / Madison
Gruno's Diamonds photo
Gruno's Diamonds photo
Gruno's Diamonds photo
Gruno's Diamonds photo
Gruno's Diamonds photo

Gruno's Diamonds

4.8 69 reviews
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Address: 7311 W Towne Way, Madison, WI 53719, USA Get Directions
Jewelry Store Top Jewelry Stores in US Top Jewelry Stores in WI

Services & pricing

Average price range
ServiceDetailsPrice
Jewelry Sales Engagement Rings $1000 - $5000 Call to Book
Wedding Bands $500 - $3000 Call to Book
Custom Jewelry Design $800 - $5000 Call to Book
Watch Sales Rolex Watches $5000 - $15000 Call to Book
Hamilton Watches $300 - $1000 Call to Book
Oris Watches $1000 - $5000 Call to Book
Watch Repair Services Regular Maintenance $100 - $300 Call to Book
Ring Resizing $50 - $150 Call to Book
Battery Replacement $20 - $50 Call to Book
Jewelry Repair Services Stone Replacement $100 - $500 Call to Book
Polishing and Cleaning $30 - $100 Call to Book
General Repairs $50 - $200 Call to Book
Rings Cleaning Services Basic Cleaning $20 - $50 Call to Book
Deep Cleaning $50 - $100 Call to Book
Inspection for Loose Stones $25 - $75 Call to Book

What people love

From reviews
Recommend(12) Highly recommend(5) Great service(4) Helped me(4) Very knowledgeable(4) Feel comfortable(2) Very friendly(2) Excellent service(2) Very pleasant(2) Very impressed(2)

About this business

We are Proud to be a Family Owned Business. Trust Us with Your Jewelry Investment. Our Team is comprised of qualified, well-trained and very knowledgeable gemologists. Our goal is to not only provide excellent customer service but also maintain our commitment to integrity.  We sell, repair, and appraise diamonds. Our commitment to customer service, on-going education, and staff training has earned us a stellar reputation. Gruno’s Diamonds is committed to our customers and your jewelry's value.

Reviews Summary

The reviews of Gruno's in Madison are overwhelmingly positive and always compliment the staff. Many mention Susan, Alexandra, Brad, Austin, and Allie, who show great friendliness and knowledge through the sales process. Most reviews noted the service, with words of warmth, helpfulness, and great service repeated by many. High marks also go to the store's excellent pieces and repair services and the staff's policy of not pressuring patrons into buying the same. Many reviewers promise to come back and say that Gruno's is the only Madison jeweler they trust. So, many of the posts call this store a rarity in both the city and the entire United States. The visitor complained about the missing pieces at Gruno's, while Susan and her coworkers supplied it for them. They returned later for a new watch, and the staff's helpfulness in solving a watch repairing issue from a brand they no longer sell impressed them. So, Gruno's earned repeat business from this customer, probably ensuring their success for a long time to come.

Location & directions

Madison, Wisconsin
Gruno's Diamonds
Jewelry Store
Address
7311 W Towne Way, Madison, WI 53719, USA
Hours
Open 10:00 AM - 6:00 PM
Get Directions
Gruno's Diamonds Reviews · 4.8 average
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