Customer serviceSelection varietyExpert guidanceCustom designWide range of choicesFair pricingQuick repairsQuality productsNo upsellingAccommodating staff
About this business
Bob Santucci has been delivering his clients with unsurpassed beauty, exceptional quality, fantastic choices, and superior professionalism for many years. We have a store in Seattle, Washington, and our family's achievements are a real strength. Due to our commitment to customer satisfaction and excellence, our customers keep coming back and recruiting new members of our family. We are delighted to have you as part of the team and looking forward to meeting you, particularly if you are new. At West Coast Diamond & Gem, you will enjoy amazing and exquisite products and the best hospitality you will ever experience.
coupleonstreet
Every dollar you receive has a story. When it comes to buying jewelry, all you need to do is choose what YOU LIKE and can handle. We will help you select what you know is the right piece, whether it is for a special someone or yourself. We guarantee that anything you buy from us is top-notch. This might be a 14-karat gold medallion, a special-sized Tahitian Black Pearl ring, or a platinum-made 5-carat fancy yellow diamond set. Our jewelry is not the only thing we sell. This site will help us communicate better with our customers and introduce our business's reputation to a broader audience. It is what you have been crying for; have it now! You should be able to find your family's next treasure easily. Just call or come down to our shop for your next family treasure.
Reviews Summary
Most clients have shared their fantastic experiences with WCDG. The customers especially praised the staff for their excellent customer service. It is evident that on the first day, the customers feel at ease. They also are appreciative of Bob and his assistance to his customers in choosing the quality gems they need. The customer service is also remarkable due to the helpful insights they offer and how they make the customer feel at ease. One of the customers acknowledges that he found the best diamond at WCDG even after looking and comparing in five different shops. The best service was when the diamond fell out but fixing it left it shiny and beautiful on his finger; the service was wonderful. The customers have reported that the variety of jewelry sold was unique and affordable. Originally I thought jewelry was only sold, but the customers comment that the custom-made jewelry and the gem experts help make the ideal designs for us. In the entire survey, the customers' satisfaction is vivid, especially for the couples planning for their wedding. The customers have shown their appreciation, intending to tell others to purchase at WCDG.
Frequently asked questions
7 questions
What do West Coast Diamond & Gem clients say about the work?
Clients frequently praise the exceptional customer service and expertise of Bob Santucci and his team. They highlight the quality of repairs, custom designs, and the welcoming atmosphere, making it a great choice for first-time buyers.
Does West Coast Diamond & Gem offer custom jewelry design services?
Yes, they specialize in custom jewelry design, including engagement rings, wedding bands, and personalized gifts. Clients appreciate the team's ability to bring their visions to life with exceptional craftsmanship.
What are the hours of operation for West Coast Diamond & Gem?
Their hours are as follows: Monday: 9:00 AM-6:00 PM, Tuesday: 9:00 AM-6:00 PM, Wednesday: 9:00 AM-6:00 PM, Thursday: 9:00 AM-6:00 PM, Friday: 9:00 AM-6:00 PM, Saturday: Closed, Sunday: Closed.
Can I get jewelry repair services at West Coast Diamond & Gem?
Yes, they offer jewelry repair services, including ring repair, stone replacement, and jewelry cleaning. Customers have reported satisfaction with the quality and care taken during repairs.
How does West Coast Diamond & Gem ensure customer satisfaction?
The team is committed to client satisfaction, which is evident in their personalized service and attention to detail. Many reviews mention the welcoming atmosphere and the team's dedication to helping clients find the perfect piece.
What types of jewelry can I purchase at West Coast Diamond & Gem?
They offer a variety of jewelry for sale, including diamonds, gold jewelry, and silver jewelry. Customers appreciate the wide selection and the quality of the pieces available.