Prime Jeweler of Plano, located in the prime Parkview Plaza at Plano, TX, is the best place to find your desired custom jewelry and enjoy professional service. We specialize in custom designs that stand out for their sophistication, quality, and originality. With ten years of experience, we guarantee you honest pricing, great customer care, and intricate workmanship. Whether it's a unique engagement ring, a timeless classic, or expert jewelry restoration, our experts promise to deliver your dream piece with great precision. Enjoy our stunning collection and superb customer service this Monday to Wednesday, as we ensure customers keep coming back. Come up with a personalized solution to your jewelry needs at Prime Jeweler of Plano.
Reviews Summary
Widespread praise is directed at Grace, who has a wealth of knowledge about jewelry and provides outstanding customer service. Many reviewers have recounted how she has gone above and beyond for them before and after they paid. Customer service is noted as being personal, and the shop will be revisited in the future. replicas and repairs have been paid extra attention by Grace. She went to the trouble of finding out the cause of the faults in a watch and trying to avoid a repair charge by advising a customer on a ring resize. The polishing has been wonderful for review pictures. If customers experienced a problem that was beyond their control, they felt right at home. All kinds of jewelry can be safely taken for review. They plan to return soon. Piggy-backing from this, amazing behavior was the norm for Grace, even in the most unpleasant scenarios. If there was any complexity, she unraveled it for her customer. She has also been kind enough to clean her jewelry without being asked. So, other than her jewelry, she ensures that her members are part of the project and can say no to a repair if it isn't necessary. Customers can't remember a time when someone was their jeweler in the industry. As a result, the atmosphere, attitude and customer service at Grace Jewelry and watch repair is eelier than anywhere else.
Frequently asked questions
7 questions
What do clients say about the work at Prime Jeweler of Plano?
Clients frequently praise Grace for her knowledgeable and friendly service, highlighting her honesty and the quality of repairs and custom work. Many mention quick turnaround times and excellent results, making it a trusted choice for jewelry needs.
Does Prime Jeweler of Plano offer watch repair services, and how do customers feel about them?
Yes, they provide watch repair services, including battery replacement and movement repair. Customers appreciate the prompt and effective service, often mentioning Grace's expertise and willingness to assist without unnecessary charges.
Can I get my jewelry cleaned at Prime Jeweler of Plano?
Yes, they offer jewelry cleaning services, including general cleaning, polishing, and specialized cleaning for delicate items. Customers have noted the thoroughness and care taken during these services.
How does Prime Jeweler of Plano handle jewelry appraisals?
They provide various appraisal services, including general, insurance, and estate appraisals. Reviewers have commented on Grace's professionalism and detailed consultations during the appraisal process.
Does Prime Jeweler of Plano handle ring resizing, and what do customers say about it?
Yes, they offer ring resizing services. Customers have reported quick service, with some resizing completed in as little as 15 minutes, and have praised the affordability and quality of the work.
What types of jewelry repairs does Prime Jeweler of Plano offer?
They specialize in various jewelry repairs, including bracelet repair, ring resizing, and chain repair. Customers often highlight the meticulous craftsmanship and the care taken with their treasured items.