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US / TX / Plano
Plano Custom Jewelers photo
Plano Custom Jewelers photo
Plano Custom Jewelers photo
Plano Custom Jewelers photo
Plano Custom Jewelers photo

Plano Custom Jewelers

Address: 3115 W Parker Rd #530, Plano, TX 75023, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Jewelry Repair Ring Resizing $20 - $40 Call to Book
Stone Setting $30 - $50 Call to Book
Jewelry Clean and Polish $10 - $20 Call to Book
Watch Repair Watch Battery Replacement $10 - $15 Call to Book
Watch Strap Adjustment $10 - $25 Call to Book
General Watch Repair $20 - $60 Call to Book
Engraving Services Ring Engraving $15 - $30 Call to Book
Bracelet Engraving $20 - $35 Call to Book
Pendant Engraving $15 - $25 Call to Book
Jewelry Sales Custom Jewelry Design $200 - $500 Call to Book
Watches $50 - $1000 Call to Book
Engagement Rings $300 - $2000 Call to Book

What people love

From reviews
Excellent customer service Quick repairs Fair pricing Knowledgeable staff Friendly staff Efficient service Free repairs Watch adjustment Great deals Attention to detail

About this business

A local, family-run company specializing in repairs, custom design services, and more. With over 40 years of experience in working with jewelry, including Bridal and Watches, Plano Custom Jewelers strives to deliver its best expertise and consideration to each client. Whether your journey is just getting started or you require a shop to look after your timeless treasure, Plano Custom Jewelers is ready to serve you.

Reviews Summary

Most customers commended Plano Custom Jewelers on the outstanding customer experience, with Willie, the owner, receiving numerous accolades for his friendly and helpful demeanor. The most notable attributes were prompt repairs and also superior service while getting their jewelry fixed. The reviews all express clear satisfaction and recommend others to try the store because it is also a local business. Customer service was particularly noted as being above and beyond, with some small issues being fixed for free. These added a personal touch to the customer service that customers appreciated. With Willies experience and the vast knowledge and experience found in the store, the customers left very satisfied with the service they received. The presence of an array of unique and beautiful jewelry also gave customers a good time, they all enjoyed the shopping experience. One review says she is already thinking of bringing her money to them to purchase some Opal jewelry since they were the ones who fixed her jewelry for free. All this with a positive review from almost every customer, the store seems to be a very good place.

Frequently asked questions

7 questions
What do Plano Custom Jewelers clients say about the work?
Clients frequently praise the team's attention to detail, knowledge, and prompt service. Many highlight positive experiences with repairs and custom designs, often mentioning specific staff members like Willie and Joe for their exceptional customer care.
Does Plano Custom Jewelers offer free repair services?
Yes, they have provided complimentary repairs, as noted by several reviewers who appreciated the team's willingness to fix issues without charge, showcasing their commitment to customer satisfaction.
What types of jewelry repair services can I get at Plano Custom Jewelers?
They offer a variety of jewelry repair services including ring resizing, stone setting, and jewelry cleaning and polishing. This ensures that your pieces can be restored to their original beauty.
Can I get my watch battery replaced at Plano Custom Jewelers?
Yes, they provide watch repair services, including watch battery replacement, watch strap adjustment, and general watch repair, making them a convenient choice for watch maintenance.
What are the business hours for Plano Custom Jewelers?
Their hours are as follows: Monday: 10:00 AM - 6:00 PM, Tuesday: 10:00 AM - 6:00 PM, Wednesday: 10:00 AM - 6:00 PM, Thursday: 10:00 AM - 6:00 PM, Friday: 10:00 AM - 6:00 PM, Saturday: 10:00 AM - 4:00 PM, Sunday: Closed.
Does this jewelry store offer custom jewelry design?
Yes, Plano Custom Jewelers specializes in custom jewelry design along with selling engagement rings and watches. This allows clients to create unique pieces tailored to their preferences.
Where is Plano Custom Jewelers located?
3115 W Parker Rd #530, Plano, TX 75023, USA

Location & directions

Plano, Texas
Plano Custom Jewelers
Jewelry Store
Address
3115 W Parker Rd #530, Plano, TX 75023, USA
Hours
Closed Now
Plano Custom Jewelers Reviews · 5.0 average
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