A local, family-run company specializing in repairs, custom design services, and more. With over 40 years of experience in working with jewelry, including Bridal and Watches, Plano Custom Jewelers strives to deliver its best expertise and consideration to each client. Whether your journey is just getting started or you require a shop to look after your timeless treasure, Plano Custom Jewelers is ready to serve you.
Reviews Summary
Most customers commended Plano Custom Jewelers on the outstanding customer experience, with Willie, the owner, receiving numerous accolades for his friendly and helpful demeanor. The most notable attributes were prompt repairs and also superior service while getting their jewelry fixed. The reviews all express clear satisfaction and recommend others to try the store because it is also a local business. Customer service was particularly noted as being above and beyond, with some small issues being fixed for free. These added a personal touch to the customer service that customers appreciated. With Willies experience and the vast knowledge and experience found in the store, the customers left very satisfied with the service they received. The presence of an array of unique and beautiful jewelry also gave customers a good time, they all enjoyed the shopping experience. One review says she is already thinking of bringing her money to them to purchase some Opal jewelry since they were the ones who fixed her jewelry for free. All this with a positive review from almost every customer, the store seems to be a very good place.