With generations of knowledge and experience in all forms of fine jewelry and diamonds, Rice Village Diamonds is a family-owned jewel store where the largest collection of diamonds in town is combined with the best quality. You get the most value when it stays mined responsibly and ethically. They are perfect in cut and unusual sizes.
Reviews Summary
Customers have left reviews of Gil's exceptional customer service in Rice Village Diamonds. They are more than just reviews they tell of the wonderful and welcoming in-store experience. They relect surprise and relief at Gil's no pressure sales style which is a break from what other companies do. Testimonies emphasize special treatment for customers. They say Gil was happy to heed set limits and made each and every patron feel respected. The customers say this makes them want to go back for any kind of fine jewelry. The preparations for the session were elaborate by Gil and the team. This made the process faster and more productive when it came to making purchases. This has led to customer satisfaction. One person gave a thank you after being happy with how the team used old family diamonds to craft a unique jewelry piece. The store has finally been able to earn clients loyalty due to the competitive in-store pricing and modern jewelry pieces. Testimonies also increasingly point to the custom design process of the company. Customers get to control the production of their jewelry. Customers can ask for some things to be altered during product construction. The company has achieved customer satisfaction which is seen in the return of clients who have made their jewelry for different occasions. The company gives itself a high likelihood of return.
Frequently asked questions
7 questions
What do Rice Village Diamonds clients say about the work?
Clients frequently praise the attentive service and expertise of Gil and the team, highlighting their knowledge and the beautiful selection of diamonds. Many reviews mention a pressure-free experience and the quality of custom engagement rings and wedding bands.
Does Rice Village Diamonds offer custom engagement rings and how do customers feel about the process?
Yes, they provide custom engagement ring design. Customers appreciate the personalized service and the team's willingness to listen to their needs, making the experience enjoyable and educational, as noted by several reviewers.
Can I get my jewelry repaired at Rice Village Diamonds?
Yes, they offer jewelry repair services including ring resizing, jewelry cleaning, and stone replacement. Many customers have expressed satisfaction with the quality of these repair services, noting the team's expertise and attention to detail.
What are the hours of operation for Rice Village Diamonds?
Rice Village Diamonds operates Monday: 10:00 AM-5:00 PM, Tuesday: 10:00 AM-6:00 PM, Wednesday: 10:00 AM-6:00 PM, Thursday: 10:00 AM-6:00 PM, Friday: 10:00 AM-6:00 PM, Saturday: 11:00 AM-6:00 PM, and is closed on Sunday.
Does Rice Village Diamonds sell loose diamonds and how is their selection?
Yes, they sell loose diamonds, and customers have noted that the selection is extensive and of high quality, often describing it as the largest in town. Reviewers have commented on the unique options available that are hard to find elsewhere.
Can I find matching wedding bands at Rice Village Diamonds?
Yes, they offer matching sets for wedding bands along with custom and ready-made options. Customers appreciate the variety and the team's assistance in finding the perfect match for their engagement rings.