Customer serviceFair pricingPatience with customersQuick repairsKnowledgeable staffHonesty and integrityExpert watch serviceFriendly atmosphereFamily-owned businessPersonalized service
About this business
For over four generations, Kubes Jewelers has been a family business in Fort Worth. We have a skilled team, including three GIA Graduate Gemologists, two GIA Diamond Graduates, and four generations of Kubes Jewelers. To find the perfect gift, they can assist you. If you're looking for an engagement ring, our upscale designer lines include Coast, Whitehouse, and Simon G. Look to Kubes for fine watches. We have a variety of new and used watches from brands like Rolex, Doxa, Cartier, and Patek Philippe. Kubes offers custom-designed pieces for unique or “one-of-a-kind” pieces. Our selection of vintage and estate jewelry will help you create lasting treasures from days gone by.
Reviews Summary
Kubes Jewelers has excellent customer service reviews. Customers often say they find the jewelry they are looking for at the store, the staff is honest, knowledgeable, and is willing to educate them on the process of buying, repairing or selling jewelry pieces. They are not pushy and they price their jewelry fairly. The store takes care of all kinds of repairs and every customer feels like they have been given five star treatment. Customers return to the store for all their jewelry needs; this is the store to always consider before going anywhere else. Customers like for example Ryleigh last took her broken necklace to Kubes and she says she had it fixed and came back better than it was when she got it and she could not believe it. Mike has had his watch fixed here a few times and the watch keeps getting better and the staff are always welcoming and I must go back here for all accessories. Consultations for selecting diamonds or select up data on engagement rings are always free and the staff offer the best advice and you will not leave the store the same. The staff also advise the customers on the best possible jewelry cleaning methods. Mary brought her mom's bracelet as a surprise and she was told no cleaning fee is charged and this left a big smile on her face. There is no doubt that this store staff put their customers' interests first and I Cecil can attest to this. I once bought a diamond from this store. This is a decision that I had to make because it was costly however, I understood all the details from the staff, went and did my market search and found their diamond was competitively priced. I had to come back for the diamond and get a ring made and it was successful. Emily says my mother is old but on the day we took the ring because she had to try for sizing, things went differently and she was treated with utmost care and I am grateful. Madeleine is always pleased with the store because of honesty and integrity and I confirm it too. Alan is starting life with his wife and speaking out that he will never visit any other store apart from Kubes these are the owners of Kubes they are present and have made it certain that the customers get the best service. Customers also are happy when they bring in their watches because they are repaired and at times no charge for repair is done. People will never visit anywhere else and they have found the best place for purchasing jewelry and other accessories.
Frequently asked questions
7 questions
What do Kubes Jewelers clients say about the work?
Clients frequently praise the knowledgeable staff, exceptional customer service, and the quality of repairs and custom designs. Many highlight the patience and care shown during the purchasing process, making them feel valued and respected.
Does Kubes Jewelers offer custom jewelry design services?
Yes, they provide custom jewelry design services, including engagement ring customization, wedding band creation, and loose diamond sourcing. Reviewers commend their ability to create unique pieces tailored to individual preferences.
What are the hours of operation for Kubes Jewelers?
Yes, they offer jewelry cleaning services, including general jewelry cleaning, tennis bracelet cleaning, and ring cleaning. Customers appreciate the prompt and thorough service they receive for cleaning their items.
How does Kubes Jewelers handle jewelry repairs?
Kubes Jewelers provides various jewelry repair services, including ring resizing, necklace repair, and pearl restringing. Reviewers have noted the quick turnaround and quality of the repairs, often expressing satisfaction with the results.
Does Kubes Jewelers provide jewelry appraisals?
Yes, they offer jewelry appraisal services, including insurance appraisal, estate jewelry appraisal, and diamond appraisal. Customers have expressed confidence in the thoroughness and professionalism of their appraisal process.