Knowledgeable staffGreat customer serviceHelpful staffJewelry cleaningPersonalized serviceEngagement ring assistanceKindnessWedding band selectionExcellent pricingRing resizing
About this business
Genesis Diamonds has completely changed the way people buy diamonds in Tennessee, Kentucky, and Ohio. And with the rise of the educated consumer, these states now have the perfect place to buy at Genesis. With no middleman markups, no retail games, and non-commission jewelry experts, it’s a new era for jewelry shopping. Genesis is honored to offer an expansive collection of the world’s most renowned bridal and fine fashion jewelry designers. Additionally, our luxury pre-owned role models are unmatched in quality and selection. Shop now at Genesis and discover why we’ve been named the Best Jewelry Store and Best Place to Buy an Engagement Ring for 12 years! Genesis Diamonds is the Official Jeweler of the Tennessee Titans
Reviews Summary
The reviews for Genesis Diamonds are good, and the staff is known to treat the customers incredibly well. The specialists for Jewelry go out of their way to ensure that customers are satisfied and happy. Most of the reviews have names of these knowledgeable staff including Teymur, Morgan, Ana and Terry, making it a top pick among the customer. Customers find the ambiance of the store splendid and most likely to make return visit to the store. Ana made a ring purchase experience as a memory transporting one customer and the team helped a romantic story of the customer proposing to their girlfriend with the support and help at the last minute purchase. You are more than sure that you will receive quality services and as you enter this store and find the best solution timely. This was out the review summary.
Frequently asked questions
7 questions
What do Genesis Diamonds clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, particularly mentioning individuals like Terry and Ana for their exceptional service. Reviewers highlight the welcoming atmosphere and the team's expertise in guiding them through the jewelry selection process.
Does Genesis Diamonds offer jewelry cleaning services, and what do customers say about it?
Yes, they provide jewelry cleaning services including ring cleaning and polishing. Reviewers appreciate the thoroughness and care taken during cleanings, often noting that their jewelry looks brand new afterward.
Can I get my engagement ring resized at Genesis Diamonds?
Yes, they offer ring resizing services. Customers have reported positive experiences with the resizing process, often mentioning the helpful staff who guide them through the options.
How does Genesis Diamonds handle jewelry appraisals?
They provide various appraisal services, including individual and insurance appraisals. Clients have noted the professionalism and thoroughness of the appraisals, ensuring their jewelry is accurately valued.
What types of engagement rings does Genesis Diamonds offer?
Genesis Diamonds features a wide selection of engagement rings from prestigious designers. Customers often commend the variety and quality of the rings available, making it a top choice for brides-to-be.
Does Genesis Diamonds have any special recognition in the jewelry industry?
Yes, they have been voted the Best Jewelry Store and Best Place to Buy an Engagement Ring for 12 consecutive years, reflecting their commitment to quality and customer satisfaction.