The Gattas family members have been selling their goods in the Memphis area for more than six decades. Gattas Jewelers was established by James's father as Fred P. Gattas Co., a showroom and catalog business, in 1957 in Downtown Memphis. Along with their father, James, his siblings, and his brothers grew up in the store. They learned how to build their business and offered a fantastic level of service for customers that the entire city remembers and reveres. James Gattas Jewelers, which is located on Poplar Avenue in the Memphis Diamond District, was founded by James. James Gattas Jewelers continues this family tradition by working with his wife Linda and his daughter, Camille, while continuing to offer excellent service to Memphis and high-quality products.
James Gattas Jewelers is an expert in bridal and diamond engagement rings. We also provide custom jewelry design and insurance appraisals. James is Memphis's only Independent Jewelers Organization Antwerp diamond dealer. This means he has a large and economical selection of diamonds. You will find everything you need in our vast selection of mountings.
Reviews Summary
James Gattas Jewelers' customers are ecstatic with their experiences involving either purchasing or fixing their jewelry items. Most feedback highlight the firm's welcoming ambiance, safety, and professional staff. In fact, the customer service is so good, and Jessica is named numerous times for being patient and helpful, and Miranda is praised for helping hundreds of customers. Another plus for them is the custom make jewelry, which they were patient enough to listen to the clients, making the perfect fit jewelry item that the client liked. They applaud the professionalism and inform the customers what the new purchase they have made to ensure they are taken care of. Safe and secure, Jessica is happy to be treated like family and that choosing the right stones is a good choice, and a customer said he felt like a king. They also respond quickly to any concern, and "James Gattas Jewelers" is recommended to anybody who needs great jewelry.
Frequently asked questions
7 questions
What do clients say about the customer service at James Gattas Jewelers?
Clients frequently praise the exceptional customer service, noting the helpfulness and attentiveness of staff like Jessica and Miranda. Many reviews highlight a welcoming atmosphere and a personalized approach to jewelry buying, making customers feel valued and at home.
Does James Gattas Jewelers offer custom design services for engagement rings?
Yes, they specialize in custom design for engagement rings, along with ready-made rings and ring sizing. This allows clients to create unique pieces tailored to their preferences.
Can I get my jewelry repaired at James Gattas Jewelers?
Yes, they offer various jewelry repair services, including stone replacement, chain repair, and resizing rings, ensuring your pieces are restored to their original beauty.
What types of jewelry cleaning services does James Gattas Jewelers provide?
They provide ultrasonic cleaning, polishing, and inspection services to keep your jewelry looking its best and ensure its longevity.
Is James Gattas Jewelers known for their expertise in unique jewelry creations?
Yes, they create unique jewelry, including custom necklaces, bracelets, and personalized charms, showcasing their craftsmanship and attention to detail.
What do customers say about the quality of repairs at James Gattas Jewelers?
Reviews consistently mention high-quality repairs, with customers noting that their jewelry looks brand new after service. The team’s skill and professionalism in handling repairs are frequently highlighted.