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Review Keywords Analysis

  1. US
  2. NY
  3. New York
Mejuri
Mejuri
Mejuri
Mejuri
Mejuri

Mejuri

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43 Spring St, New York, NY 10012, USA Get Directions
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2.7
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Service Sub Service Average Price Range (USD)
Jewelry Design Custom Ring Design
$300 - $600 Call to Book
Custom Necklace Design
$150 - $400 Call to Book
Custom Bracelet Design
$200 - $500 Call to Book
Jewelry Repair Ring Sizing
$30 - $100 Call to Book
Necklace Repair
$20 - $80 Call to Book
Earring Repair
$25 - $75 Call to Book
Piercing Services Ear Piercing
$40 - $100 Call to Book
Cartilage Piercing
$50 - $120 Call to Book
Nose Piercing
$30 - $70 Call to Book
In-Store Shopping Personal Shopping Experience
Free with purchase Call to Book
Ring Try-On
Styling Consultation
Free with purchase Call to Book
Online Ordering Standard Shipping
Express Shipping
$20 - $30 Call to Book
Gift Wrapping
$10 - $15 Call to Book
Returns and Exchanges In-Store Returns
Online Returns
Exchange Handling
Customer Service In-Store Assistance
Online Support
Consultations
Earring and Jewelry Styles Hoop Earrings
$50 - $150 Call to Book
Stud Earrings
$30 - $80 Call to Book
Dangle Earrings
$60 - $200 Call to Book
Product Quality Assessment Material Quality Check
$40 - $80 Call to Book
Durability Assessment
$30 - $60 Call to Book
Tarnish Prevention Guidance
ABOUT   Services Excellence Summary

Mejuri Copy: Jewelry is self-expression. Buy it when you want, wear it in your own way, share it, and reward yourself. Revised: Jewelry serves as a form of self-expression. Feel free to purchase it whenever you wish, style it according to your liking, share it with others or give it as a gift, or use it as a reward for your own achievements.

 

SUMMARY   Reviews Summary

There are multiple reviews praising Mejuri's shop experience. They cited a broad selection of attractive jewelry and great customer care. Joe and Jordan were particularly helpful in helping customers find the perfect quality jewelry piece. A customer noted that the chain of one of the jewelry pieces she bought from the store was too delicate. However, she lauded the excellent service, with the staff warmly welcoming and attentive to her needs and responsive service requests. The customer's text was also helpful. The COVID-19 store visit guidelines were the only negative customer experience, with customers required to wait in long lines. To sum it up, customer service, a wide range of products, and a range of fine-quality earrings are definitely a plus when visiting. These are just a few pleasant experiences people have had with the store and recommend.

 

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James left a 3 star review
★★★☆☆
On TrustAnalytica
Nov 26
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Pros & Cons

PROS
great customer s ... (4)
good customer se ... (2)
very friendly (2)
great experience ... (2)
recommend (2)
highly recommend ... (2)
wide selection (1)
very helpful (1)
friendly and hel ... (1)
friendly staff (1)
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Mejuri Reviews: 100. Average Rating: 2.7

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Ordered a necklace with pendant for my wife. When she opened it for her birthday, pendant was there, but no necklace. At first, Mejuri 'customer service' assured me it had been sent, that the items had been packed together. They had not been. After the accusatory phase ended, they agreed to send the missing necklace. After many days and multiple courier issues, the necklace arrived in a knotted mess. Two hours of meticulous untangling later, still unusable. So, think twice about online ordering from Mejuri - clearly they have fulfilment and quality control issues. UPDATE - Mejuri finally made good on all the problems.
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James left a 3 star review
★★★☆☆
On TrustAnalytica
2 years ago
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