Kendra Scott

QUALITY AND INNOVATIVE PRODUCTS, EVERY SEASON Genuine natural materials, such as stone and shell, are used. We make luxury, high quality, affordable, and stylish products. We make fashionable and trendy products that everyone can wear.

Kendra Scott at SouthPark Mall in Charlotte is consistently commended by loyal and returning customers. Shoppers praise it for its varied but high-quality stock of clothing and jewelry for all age groups, frequently citing the store's customer service as excellent. The shop has also had in-store events, such as snacks and mimosas, showing off a festive vibe. Many reviews mention the store staff's proactive and supportive approach --they try to improve the shopping experience-- and the store itself is frequently praised for its service service and all the positive reactions toward suggesting pieces. This can be seen in several experiences, like a recent customer who even asked for assistance obtaining a gift while another was exchanging a faulty pair of earrings. Many people return after a lovely first experience to purchase more pieces or gifts. These customers often have gratitude for the store, particularly when this is a result of the store's flexibility and willingness to assist in a customer's time of need. This extends to other places too, such as in a customer's home or at an event. One customer got fast and free shipping, and her story exemplifies the excellent customer service at the location. More people ended up buying in ways that were unexpected but fit in well with their daily lives. And because of this, they are likely to return. Events and a range of customers, including an 18-year-old, an 18-year-old, and an event with a charity partnership, show that the store's customer service and unique shopping experience remain with and inspire the majority of shoppers in line with their mission to share more focus in the community and do more than serve the clients' needs.