Shreve, Crump & Low is a family-founded establishment in New England. Our three-story flagship store is located at 57 Newbury Street, Boston, Massachusetts. The second store, located at 125 Greenwich Avenue in Greenwich, Connecticut, is the true gem of the collection. Some of the most exquisite diamonds and colored gemstones from all over the world are featured in the store, as well as estate jewelry. We have the most sought-after and luxurious jewelry in the United States. Shreve, Crump & Low also has exclusive giftware and china collections. Since 1796, Shreve, Crump & Low has been Boston’s premier source for fine jewelry, watches, and gifts. David G. Walker, the President of Shreve, Crump & Low and a family member, currently leads the family-owned business. Our selection of diamonds and colored gemstones is the best. We are authorized by Rolex and other leading brands to sell new and pre-owned timepieces. Shreve, Crump & Low also has a vast and exquisite collection of estate jewelry. Also, the store features some of the most exquisite china and giftware anywhere. Experience the Shreve, Crump & Low difference. Stop by our Chestnut Hill, Boston, and Greenwich locations today.
Reviews Summary
Customers expressed delight with Shreve, Crump & Low's best-in-class and memorable customer service and product variety. The reviewers disclosed they visited to shop for rings, watches, and gifts and were helped by Robert, Sam, and Jennifer, who attended them with expertise and friendliness. The staff’s knowledge was evident in their ways of thinking, and their demonstrations, sizing, and repairs were lauded. Their efforts to meet and surpass customer’s needs was shown through the follow up calls and texts from employees , such as Jennifer, that depicts value addition done by the business and that it cares about the customers. The store environment was conducive and welcoming, making customers’ shopping and consultation sessions very much relaxing and comfortable. Many consumers recalled their experiences, praising the team’s incredible results in transforming their valuable items and allowing for a fun and memorable shopping experience. This positive trend was reflected in recommendations from a few customers. So many customers said they would return to experiences the services and product variety.
Frequently asked questions
7 questions
What do Shreve, Crump & Low clients say about their shopping experience?
Clients frequently praise the knowledgeable and friendly staff, such as Sam Grosso and Jennifer Baldwin, for their exceptional service and expertise. Many highlight the welcoming atmosphere and personalized attention, making their visits enjoyable and memorable.
Does Shreve, Crump & Low offer custom jewelry design services?
Yes, they provide custom jewelry design services, including custom engagement rings, pendants, and bracelets. Clients appreciate the team's ability to bring their unique visions to life, as noted in several positive reviews.
What are the hours of operation for Shreve, Crump & Low?
Can I get my watch repaired at Shreve, Crump & Low?
Yes, they offer watch repair services, including battery replacement, strap repair, and complete overhauls. Reviewers have noted quick turnaround times, particularly for battery and strap repairs, often completed within 24 hours.
What types of jewelry does Shreve, Crump & Low sell?
They offer a wide range of jewelry, including engagement rings, wedding bands, fashion jewelry, and estate jewelry. Their collection features exquisite diamonds and colored gemstones sourced globally, catering to various tastes.
Does Shreve, Crump & Low provide gift services?
Yes, they offer gift services such as engraving, gift wrapping, and shipping services. Customers have praised the thoughtful and prompt handling of gifts, enhancing their overall shopping experience.