About DeScenza Diamonds | Boston
Founded in Boston's historic Downtown Crossing in 1915, DeScenza Diamonds was established by Alfred F. DeScenza in modest surroundings on the 6th Floor of 387 Washington Street. His reputation was founded on honesty, integrity, and five-star customer service.
Al's son Fred DeScenza and Fred's brother-in-law, Hugh MacIsaac, joined the company in 1946. They expanded the business from a small office space in Boston's Diamond District to over 6000 sq. feet on the entire 6th floor at the Diamond and Jewelry Building.
DeScenza Diamonds is a top pave diamond engagement rings in Boston. The Knot Hall of Fame Award is also one of their accolades.
Reviews Summary
DeScenza Diamonds has outstanding reviews as well as positive reviews for their excellent client service, which are ongoing and are extremely positive. The employees, such as Paul, Joe, Tara, Tyler, and John, are recognized for their commitment to assisting clients in identifying their needs and learning or understanding the rings and diamonds they purvey. The lack of antecedent persuasion and the “no obligation to buy” sentiment are also observed descriptions from the reviews. Moreover, most of the consumers propose Desenza as their prime location for diamond buying, which validates that they have a top-quality product and an easy purchasing experience combined with teamwork and outstanding service. The Surfacing joyfulness can be perceived in the statements such as “Thank you, John, and the entire DeScenza team” and that “Asia Kane and DeScenza take my proposal to another level,” affirming that clients are gratified with the service they receive. DeScenza not only connects with the customers who are buying for themselves but also in a record-breaking years and change the element of how the process is finished by promising that clients will leave the nexus overwhelming feeling. Cruising through the statement, a certain tone is evident as the customers give some tips to the newly engaged guitarists, which suggest to the client that they need to select a DeScenza diamond for their significant other for their future needs and explicitly propose another client purchase.
Frequently asked questions
7 questions
What do clients say about the staff at DeScenza Diamonds in Boston?
Clients frequently praise the staff for their knowledge and helpfulness, particularly mentioning team members like Paul, Tyler, and Joe. Reviewers appreciate the no-pressure atmosphere and the personalized attention they receive during their visits.
Does DeScenza Diamonds offer custom design for engagement rings?
Yes, DeScenza Diamonds specializes in custom design for engagement rings, providing options for ring settings and GIA certified diamonds, making it a top choice for couples in Boston.
What are the hours of operation for DeScenza Diamonds in Boston?
Can I get my jewelry repaired at DeScenza Diamonds?
Yes, they offer jewelry repair services, including ring resizing, stone replacement, and cleaning and polishing, ensuring your pieces are well cared for.
What kind of diamond education does DeScenza Diamonds provide?
DeScenza Diamonds offers diamond education through one-on-one consultations, workshops and seminars, and free online resources, helping customers make informed decisions about their purchases.
How does DeScenza Diamonds handle watch repairs?
They provide comprehensive watch repair services, including battery replacement, watch repair, and water resistance testing, ensuring your timepieces are functioning optimally.