What We Stand For
Windsor Jewelry is happy to have worked with Indianapolis for 100 years. We think that our long term is to help customers make informed decisions. Our salespeople are expertly prepared to help you feel comfortable when you walk into jewelry stores.
Our employees have worked together for 20 years on average. It's very likely the same individual who helped you during your first visit will be there when you return to the shop a second or third time.
You are our future; it is a phrase that has recurred in Windsor Jewelry's history. We've survived the Depression, World War II, and the renaissance and decline of downtown Indianapolis because we value our services. The store was established by Sig Asher in 1919 amidst a growing Indianapolis populace. In 1940, Herman Logan bought Windsor Jewelry. Greg Bires, a twenty-two-year employee, acquired the store in 1998. He upholds the Windsor Jewelry tradition. Our longevity means we must take care of our merchants. We can only care for ourselves if we provide for our children and grandchildren.
Reviews Summary
The jewelry store reviews indicate an outstanding experience for consumers. Many customers specifically praised Jeremy, Greg, and Ken's customer service, pointing out that they are knowledgeable and friendly. The customers' experiences are characterized by zero pressure, and they claim that they take advantage of several visits, evaluations, and purchases. Clientele also praise the shop's quick ring resizing service, prompt repairs for complex jewelry such as wedding rings, and a large selection of ethically sourced products. All respondents agreed that Windsor's workforce was professional and happy to assist. This care and dedication to every client are shown by reviews stating that staff took the time to understand them and their jewelry needs. The store has a welcoming and non-pressure environment, which is a key differentiator of the other jewelry stores. A number of customers have become lifelong customers. Several clients plan to return, eventually calling them their only jeweler. Most shoppers would approve and recommend the store to others.
Frequently asked questions
7 questions
What do Windsor Jewelry clients say about the work?
Clients frequently praise the exceptional customer service, noting the friendly and knowledgeable staff like Jeremy and Greg. Many highlight the quality of repairs, such as ring resizing and watch battery replacements, and the welcoming atmosphere of the store.
Does Windsor Jewelry offer custom jewelry design services?
Yes, they provide custom jewelry design services, including engagement ring design, personalized necklaces, and custom earrings. This allows customers to create unique pieces tailored to their preferences.
What are the hours of operation for Windsor Jewelry?
Yes, they offer watch repair services, including watch band adjustments, general repairs, and battery replacements. Customers have reported quick service and satisfaction with the results.
How does Windsor Jewelry handle jewelry cleaning?
Windsor Jewelry provides jewelry cleaning services, including ultrasonic cleaning, polishing, and maintenance checks. This ensures that your pieces remain in excellent condition and look their best.
What types of jewelry does Windsor Jewelry sell?
They offer a variety of jewelry for sale, including engagement rings, necklaces, and watches. The selection is noted for its quality and unique pieces, catering to various tastes and occasions.