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Review Keywords Analysis

US / IL / Chicago
Bryn Mawr Jewelry Co photo
Bryn Mawr Jewelry Co photo
Bryn Mawr Jewelry Co photo
Bryn Mawr Jewelry Co photo
Bryn Mawr Jewelry Co photo

Bryn Mawr Jewelry Co

Address: 5139 N Clark St, Chicago, IL 60640, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Jewelry Repair Ring Resizing 20 - 40 USD Call to Book
Stone Replacement 30 - 70 USD Call to Book
Necklace Repair 15 - 50 USD Call to Book
Custom Jewelry Design Engagement Rings 500 - 5000 USD Call to Book
Wedding Bands 200 - 2000 USD Call to Book
Bracelets 150 - 1500 USD Call to Book
Jewelry Cleaning Ring Cleaning 10 - 20 USD Call to Book
Necklace Cleaning 10 - 20 USD Call to Book
Watch Cleaning 15 - 30 USD Call to Book
Watch Services Watch Battery Replacement 10 - 30 USD Call to Book
Watch Band Resizing 10 - 20 USD Call to Book
Watch Repair 20 - 100 USD Call to Book
Jewelry Appraisal Ring Appraisal 50 - 150 USD Call to Book
Necklace Appraisal 50 - 150 USD Call to Book
Bracelet Appraisal 50 - 150 USD Call to Book

What people love

From reviews
Helpful staff Fair pricing Quick repairs Custom engagement rings Excellent customer service Timely service Variety of styles Reasonable prices Skilled technicians No pressure sales

About this business

Scott Freeman fell into jewelry at age 16 at a tiny watch-repair store, not yet aware it would lead to a successful career. He completed high school and went on to the prestigious Gemological Institute of America, earning a degree in Jewelry Manufacturing Arts and Diamond Grading. After graduation, Scott worked at the family-owned Schaumburg jewelry store, where he discovered how a business works. Scott purchased the 1918-era jewelry store at 1125 West Bryn Mawr Avenue when he was 25. Scott and Jill opened Bryn Mawr Jewelry Co. as a retail operation in 2004. They are the proud owners of a 100-year-old store with a century-old tradition. Bryn Mawr Jewelry Co. has grown steadily, becoming a custom, bridal, and gift jewelry boutique. Our loyal patrons can fully assure you that each piece of jewelry, from delicate diamond necklaces to intricate engagement rings, is meticulously hand-crafted.

Reviews Summary

The reviews show high customer satisfaction, with the common theme being Bryn Mawr Jewelry Co.'s excellent customer service, prompt and efficient workmanship, and knowledgeable and courteous staff. Many customers mentioned the personal touch and custom design that felt special so that they can enjoy their meaningful pieces renewed, especially the custom engagement and wedding rings. The refurbishment, flawless repairs, and the excellent turn around made the customers excited that even complex tasks prove feasible around the establishment. Many said that the prices were reasonable and felt like the employees listened to them and put no pressure while buying, fixing, modifying, or doing anything towards having jewelry. Most customers pointed out and appreciated that there is a welcoming inclusive environment that but is rather inviting, and also the place gets clean so well. Customers felt right at home and felt so satisfied that they would recommend this place to anyone looking for high value even if demanding jewelry. Customers included a review that shows they bought a customer's engagement ring then had it repaired after temples started feeling loose, while they were told that it made their establishment the best around when it comes to quality fixes, all in a widely welcoming environment. Clients also mentioned and very pleased with how fast the work was done, with many remembering when they had an engagement ring repair that took less than 10 minutes. Clients left many recommendations for this jewelry store, and customers kept coming back, indicating that the experience was fabulous and worth it and that they found value and quality combined. The customer service is really spot on and the custom work they do is beautiful and unique in every piece they sell.

Frequently asked questions

7 questions
What do Bryn Mawr Jewelry Co clients say about the work?
Clients frequently praise the team's attention to detail, professionalism, and the quality of repairs and custom designs. Many highlight the welcoming atmosphere and the staff's ability to listen to their needs, ensuring satisfaction with the final results.
Does Bryn Mawr Jewelry Co offer custom jewelry design services?
Yes, they specialize in custom jewelry design, including engagement rings, wedding bands, and bracelets. Customers have noted the team's expertise in bringing their visions to life, often highlighting the thorough communication throughout the design process.
What are the hours of operation for Bryn Mawr Jewelry Co?
Bryn Mawr Jewelry Co operates during the following hours: Monday: Closed | Tuesday: 11:00 AM-7:00 PM | Wednesday: 11:00 AM-7:00 PM | Thursday: 11:00 AM-7:00 PM | Friday: 11:00 AM-7:00 PM | Saturday: 11:00 AM-5:00 PM | Sunday: 12:00-4:00 PM.
Can I get my jewelry cleaned at Bryn Mawr Jewelry Co?
Yes, they offer jewelry cleaning services, including ring cleaning, necklace cleaning, and watch cleaning. Customers have expressed satisfaction with the cleanliness of their jewelry after service, often noting the quick turnaround times.
Does this business provide watch services, and how do customers feel about them?
They do provide watch services, including battery replacement and band resizing. Reviewers appreciate the prompt and efficient service, often mentioning the friendly staff and the quality of the repairs.
How does Bryn Mawr Jewelry Co handle jewelry repairs?
They offer various jewelry repair services, including ring resizing, stone replacement, and necklace repair. Customers have reported positive experiences with the repairs, often noting that their jewelry looks as good as new after service.
Where is Bryn Mawr Jewelry Co located?
5139 N Clark St, Chicago, IL 60640, USA

Location & directions

Chicago, Illinois
Bryn Mawr Jewelry Co
Jewelry Store
Address
5139 N Clark St, Chicago, IL 60640, USA
Hours
Closed Now
Bryn Mawr Jewelry Co Reviews · 4.9 average
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