Friendly staff(6)Excellent customer service(4)Quick repairs(3)Knowledgeable staff(3)Beautiful jewelry selection(3)Personalized service(3)Repairing jewelry(3)No charge for service(2)Watch battery replacement(2)Kind and courteous(2)
About this business
Owned and operated by a family, this luxury jeweler offers high-end designer jewelry and Swiss timepieces to Sarasota, FL, shoppers. In our exclusive collection, you will find brand name wedding jewelry, top-quality pearls and diamonds, and designer timepieces. This store offers new and pre-owned watches and jewelry from the world’s most prestigious design studios, as well as unique estate pieces. Guest services include estate and jewelry purchases, jewellery repair, and custom jewelry design. You are encouraged to visit our recently renovated showroom, explore our global collection and meet our dedicated team. Discover why Sarasota relies on Carats to offer the best value, quality, and service in a sophisticated but relaxed shopping atmosphere.
Reviews Summary
Customers are very pleased with Carats Fine Jewelry and have nothing but praise for their products and services. Many customers said they had been to the store multiple times and will continue to come back. Customer service is on a completely different level according to the reviewers, and customers have found the employees to be approachable, caring, and highly qualified in jewelry repair and sales.
The employees genuinely want to help customers and will even give them advice, repairs, and service for free if needed. This level of care is seen as top-notch by customers and is one of the reasons so many people trust and rely on Carats Fine Jewelry. I will return to the store and recommend it to everyone. This store truly cares for the customers and places their interest first, which is highly appreciated.