Bigham Jewelers is Naples' most trusted jeweler, a status we achieved with our commitment to excellence and service since 1965. As the Official Rolex Jeweler of Naples, our offerings span all types of precious metals to provide options for your distinctive style. We offer stunning diamonds, jewelry, and watches, including Rolex, Bigham Signature, Elizabeth Locke, Picchiotti, and other brands. As the Official Rolex Jeweler of Naples, our watches are just the start of the exquisite choices we offer. Let our design team at Bigham Jewelers create a unique piece for you using the finest quality diamonds, gems, and precious metals. We pledge that the most valuable treasure you can find at Bigham Jewelers is our friendly faces and hands willing to assist you with your specific requirements or shopping enquiries. Our team of Bigham Jewelers is diligent and competent, responsive and professional and dedicated to translating our brand commitments into action. Every day, we strive to live up to our mission statement, which we adopted expressly to meet our most significant customers' needs. Our mission statement is our pledge to Deliver the Best in Customer Service, Every Day. .getDay After Day, We Work to Earn Our Clients' Confidence and Trust by Meeting and Exceeding Their Expectations of Quality, Service, and Unsurpassed Value!
Reviews Summary
Bigham Jewelers received plenty of positive feedback from the public. The store's service standard is exceptional and professional, with a friendly environment, making shopping and repair occasions pleasurable. Multiple opinions laud the store's friendly and informed workers, with Laura, Carol, and Dan earning enthusiastic mentions for their dedicated and helpful service. The reviews also praised the store's quality products, particularly custom-made jewelry and watch repair, as Gina, Stacie, and Mike each talked about the beautiful and long-lasting ornament and timepieces they had received or repaired. Most of the reviewers added that the store provides coffee and a relaxing place to wait for their repair or appraisal, superb advice and information, and making them feel at ease without pushing or rushing them to decide. Bigham Jewelers also retains customers over many years, thanks to favorable long-term relationships. Heidi B. and several anonymous reviewers plan to remain customers as long as they are in the region, and they would also recommend the store to friends and family. Commenters shared how they had found the perfect engagement ring for Carol, repaired their damaged Rolex, and learned about why a Rolex would be ideal for a gift with the store's help. All the reviews speak of an excellent, comprehensive consumer experience that makes shopping for precious things hassle-free. Existing and future buyers have nothing to lose but find solace in the store. Evidently, most reviewers rate the store highly for its outstanding service, quality goods and customer relations, making it an excellent model for competitors.
Frequently asked questions
7 questions
What do Bigham Jewelers clients say about the work?
Clients frequently praise the knowledgeable and friendly staff, particularly Laura and Carol, for their exceptional service and ability to create custom designs. Reviewers highlight the quality of repairs and the welcoming atmosphere, making it a preferred choice for jewelry needs.
Does Bigham Jewelers offer custom jewelry design services?
Yes, they provide custom jewelry design services, including custom rings, bespoke necklaces, and personalized bracelets. Reviewers appreciate the team's dedication to creating unique pieces tailored to individual preferences.
Can I get my jewelry repaired at Bigham Jewelers?
Yes, they offer jewelry repair services, including ring resizing, earring repair, and stone replacement. Customers have noted the impeccable service and quality of repairs provided by the team.
Does Bigham Jewelers provide appraisal services?
Bigham Jewelers offers appraisal services for watches, rings, and general jewelry. Clients appreciate the professionalism and thoroughness of the appraisals conducted by the team.
How does Bigham Jewelers ensure customer satisfaction?
The team at Bigham Jewelers is committed to exceeding customer expectations, as reflected in their mission statement. Many reviews highlight their exceptional customer service and the effort to earn clients' trust.
What types of jewelry does Bigham Jewelers sell?
They specialize in jewelry sales, offering a range of products including watches, earrings, and rings. Their selection features renowned brands like Rolex and Bigham Signature, ensuring quality and style.