Founded in 1796, Shreve, Crump & Low is a luxury brand with a deep history and family-owned charm. We are a unique purveyor of the greatest of diamonds, gemstones, watches, and estate jewelry and the home to one of the greatest collectible giftware and home goods shops in the world. Since its inception in 1755, Vacheron Constantin has been producing timepieces that can stand the test of time. The Certified Pre-Owned program from Shreve, Crump & Low marks a new milestone in the sales of pre-owned Vacheron Constantin timepieces. It is a process to certify and guarantee the proper operation of second-hand Vacheron Constantin timepieces and their adherence to the Maison’s strict high-quality standards.
Reviews Summary
Shreve, Crump & Low in Greenwich is busy with pleased clients. Their expert staff is very generous and willing to offer any kind of service that any client would like. They appreciate everyone as if they know them and are very professional. in Greenwich, they are noted because of how helpful they are. For instance, they offer services at no cost, which is unusual. A client repaired their bracelet for free and jazzed up their wedding rings and offered a complimentary service. Furthermore, they offer jewelry services. A customer with a broken watch went to their shop and found a professional who jazzed up the watch. Another client went to their shop and was surprised by the quality of the appraisal that was done on their grandfather's coins which dated back to the 1800s. Client highly recommends the business to anyone. For instance, a happy client said, "nice service and accommodating staff. Highly recommended." Another client said, "Customer service is out of this world. I will surely come back." Another client said, " visiting this place was great. The service was awesome, and the staff is very cooperative."
Frequently asked questions
7 questions
What do Shreve, Crump & Low clients say about the work?
Clients consistently praise the staff's helpfulness and expertise, particularly highlighting Meryl and Brad for their outstanding customer service. Many mention the quality of repairs and custom jewelry, with reviewers noting a friendly atmosphere and exceptional attention to detail.
Does Shreve, Crump & Low offer watch repair services, and what do customers say about them?
Yes, they provide watch repair services including watch sizing, battery replacement, and bezel repair. Reviewers commend the team's efficiency and skill, particularly mentioning quick repairs and helpful service from the watchmaker, Jose.
What services does Shreve, Crump & Low offer?
They offer a variety of services including Jewelry Sales (Engagement Rings, Watches, Custom Jewelry), Watch Repair (Watch Sizing, Watch Battery Replacement, Bezel Repair), Jewelry Repair (Ring Resizing, Jewelry Cleaning, Stone Replacement), and Appraisals (Verbal Appraisal, Written Appraisal).
What are the hours of operation for Shreve, Crump & Low?
Their hours are as follows: Monday: Closed, Tuesday: 10:00 AM - 5:00 PM, Wednesday: 10:00 AM - 5:00 PM, Thursday: 10:00 AM - 5:00 PM, Friday: 10:00 AM - 5:00 PM, Saturday: 10:00 AM - 5:00 PM, Sunday: Closed.
Can I get a custom jewelry piece made at Shreve, Crump & Low?
Yes, they specialize in custom jewelry, allowing clients to create unique pieces tailored to their preferences. Reviewers have shared positive experiences about the custom design process, noting the staff's professionalism and creativity.
What can I expect from the appraisal services at Shreve, Crump & Low?
They offer both verbal and written appraisals, with clients highlighting the knowledgeable staff and reasonable pricing. Reviewers appreciate the thoroughness and professionalism shown during the appraisal process.