Brilliant Earth

Brilliant Earth is a worldwide pioneer in responsibly-sourced engagement rings, wedding rings, and fine jewelry. Our goal is to help the jewelry industry become more transparent, sustainable, compassionate, and inclusive. Brilliant Earth specializes in natural and lab grown diamonds, as well as other gemstones, to create beautiful jewelry that is suitable for any occasion—whether it’s a big day or an everyday celebration. Book a consultation with a specialist today by calling us or visiting our Los Angeles – West Hollywood showroom.

Many of Brilliant Earth's customers were thrilled with their service. Shiloh and Rain, the consultants, were helpful and considerate. Not only did they answer politely to all the questions, and they also helped the customers choose the best option without being pushy. The ones who didn't have appointments also praised their accommodation. For example, a couple appreciated Shiloh's assistance despite the lack of an appointment when they went looking for wedding bands. Another couple thanked Brilliant Earth for making it possible to go shopping on a weekend when they initially had an appointment, but it was canceled at the last minute. Bridget, one of the clients, commented that Rain was patient and answered all our questions before and after buying the ring. A client also encouraged other customers to ask for Shiloh when they visited Brilliant Earth. She noted the consultant's vast knowledge of the diamond industry, saying that she helped her choose the best stone without being pushy. Reflecting on Rain's service, Nicole revealed that the consultant made her feel at ease when she had many questions about engagement rings. She added that Rain was friendly, and they had a comfortable shopping experience. In conclusion, Brilliant Earth's team members received excellent reviews, with many clients repeating almost the same sentiment. They provided a welcoming environment where customers felt that they could make the right decision thanks to the information they got from the staff.