Our Company, Or Diamond, has established partnerships with several lab-grown diamond factories globally. We have over 124,000 lab-grown diamonds in stock and are optimistic that we can provide you with the lab-grown diamond you require. Please be aware that our inventory is not yet posted online. The easiest and fastest approach to get the perfect diamond is to reach out to us and ask for a quote. Our customers have saved an average of $1000 when we helped them find the right lab-grown diamond, rather than buying one online on their own.
Reviews Summary
The reviews for Or Diamond reflect the overwhelmingly positive customer service and custom work. Different reviewers gush about the welcoming and patient approach of Ly, Yi, and Sovann towards answering their questions. The custom design process is meticulous and highly collaborative. All have noted the extensive 3D preview sessions and regular communication that ensure the customer is part of every step. The jewelry itself is described as high quality and unique. Several clients have noted that the team at Or Diamond did a fantastic job of incorporating their ideas while providing practical advice. There is a definitive agreement on the helpfulness and kindness that are part of each experience. Communication goes beyond being helpful and supportive to include understanding what the customer wants and compromising tone. There is a feeling of relief reported by many of the clients. With the option to show customers what they are going to get before the investment, they function. This was especially appreciated by those who know less about jewelry and finds a perfectly fit, stylish, highly polished ring waiting for them. The resale process is quick and smooth. Service is another strong suit. Well, according to the reviewers , they are highly recommended and are always coming back. In addition to these findings , there are some other findings in the comments made my the review of the survey respondents, there are some summarized interpretations of these reviews. Large fine Jewelers such as Jared and Kay are unapproachable, unjustly pries charged, with no communication between it and the customer They recently discovered the Or Diamond website through Facebook. One of the client (sic) quotes them as "Quilt is what the big stores make you feel. There is a better way" "Or Diamond have big quality, designs and the sale is as if I am working with family. I felt calm and secure as they walked me through everything even late in the night." Most jewelry retailers use social media only. 16. The reviews give Or Diamond a 5- star average, which reflects the history of customer recommendations by the clients and the unique and sentimental service they offer customers.
Frequently asked questions
6 questions
What do clients say about the custom jewelry design services at Or Diamond?
Clients frequently praise the team for their expertise in custom jewelry design, highlighting their ability to create unique pieces tailored to individual preferences. Reviewers mention the welcoming atmosphere and the staff's patience throughout the design process.
Does Or Diamond offer same day ring resizing in San Jose?
Yes, they provide same day resizing services, ensuring a perfect fit for your ring. Multiple reviews commend the team for their efficiency and the quality of their resizing work.
What services does Or Diamond provide for jewelry repair?
Or Diamond offers a comprehensive range of jewelry repair services, including general repair, stone resetting, and heirloom jewelry repair. They also provide jewelry cleaning services, such as basic cleaning, deep cleaning, and polishing and finishing.
What are the hours of operation for Or Diamond?
The hours are as follows: Monday: Closed, Tuesday: 10:30 AM-6:30 PM, Wednesday: 10:30 AM-6:30 PM, Thursday: 10:30 AM-6:30 PM, Friday: 10:30 AM-6:30 PM, Saturday: 10:30 AM-6:30 PM, Sunday: Closed.
Can I get a quote for custom stone sourcing at Or Diamond?
Yes, Or Diamond specializes in custom stone sourcing, including lab-grown diamonds, moissanite stones, and natural gemstones. They encourage potential customers to message them for quotes, ensuring personalized assistance.
Where is Or Diamond located?
1401 The Alameda Suite 20, San Jose, CA 95126, USA
Location & directions
San Jose, California
Or Diamond
Jewelry Store
Address
1401 The Alameda Suite 20, San Jose, CA 95126, USA