Welcome to Collins Family Jewelers, San Diego's premier jewelry store! We have a vast inventory of loose diamonds as well as diamond-colored gemstone jewelry. Our store offers one-of-a-kind features that set us apart in the world of fine jewelry. Throughout our time in business, you have helped us combine our love of high-quality jewelry with our pledge to provide excellent customer service. We are proud of what we have become over the years thanks to the support of our loyal customers. Our store now offers the expertise of the most well-known designers in the business, along with the latest methods to create the perfect piece with your custom design. This has resulted in a unique customer service experience that we could not have imagined without you. We are beyond grateful for your long-term business and the role we get to play in your lives.
Reviews Summary
The family-owned Collins Family Jewelers has a remarkably esteemed business according to many reviews. Customers consist of giving Collins Family Jewelers service immense praise for excellent customer service and employees who are both knowledgeable and friendly. Primarily, patrons appreciate feeling valued and respected by the family members. Recent and older reviews all commend the customer service at Collins Family Jewelers. As evidence of the service quality at the store. Most reviews still concur with this sentiment. Other employees mentioned in reviews are Bill Collins and Brianna who have skills in the business and are polite and professional. In one review, Michelle was exceptionally helpful. The customers return to the sales store until the sales management is familiar with their family and story; some customers have been visiting the sales store for over ten years. The comments also provide information about the necessity of requiring jewelry to be fixed and buying different items. Some customers also commend the store for their great selection and fair prices also, the community feels the store is a trustworthy place to buy jewelry, fix pieces, or sell jewelry.
Frequently asked questions
7 questions
What do Collins Family Jewelers clients say about the work?
Customers frequently praise the friendly and knowledgeable staff, the quality of repairs, and the welcoming atmosphere. Many reviewers highlight the exceptional service provided by Bill Collins and his family, noting their attentiveness and expertise in jewelry and repairs.
Does Collins Family Jewelers offer ear piercing services, and what do customers think about it?
Yes, they provide both baby and adult ear piercing services. Reviewers commend the care and professionalism shown during the procedure, particularly mentioning how the owner, Bill, makes clients feel comfortable and explains the process thoroughly.
What types of jewelry repair services can I get at Collins Family Jewelers?
They offer a variety of jewelry repair services, including ring resizing, stone replacement, and polishing and cleaning. Their reputation for quality repairs is well-regarded, with many customers returning for their repair needs over the years.
What are the hours of operation for Collins Family Jewelers?
Their hours are as follows: Monday: Closed, Tuesday: 10:00 AM-3:00 PM, Wednesday: 10:00 AM-3:00 PM, Thursday: 10:00 AM-3:00 PM, Friday: 10:00 AM-3:00 PM, Saturday: 10:00 AM-3:00 PM, Sunday: Closed.
Can I get a jewelry appraisal at Collins Family Jewelers, and what do reviewers say about that service?
Yes, they provide jewelry and coin appraisal services. Customers have noted the team's expertise and helpfulness during the appraisal process, often highlighting the thorough explanations and trustworthiness of the staff.
Does Collins Family Jewelers handle watch services, and how do clients feel about their experience?
They offer various watch services, including battery replacement and watch band replacement. Clients appreciate the prompt service and the team's knowledge, often mentioning how satisfied they are with the results.