Patient guidance(15)Knowledgeable staff(11)Enjoyable experience(4)No pressure sales(3)Great insights(3)Helpful suggestions(3)Wide range of options(3)Fair pricing(3)Knowledgeable about diamonds(3)Thorough explanations(2)
About this business
We are the world's number one ethically sourced engagement rings, wedding rings, and fine jewelry brand, dedicated to creating a more transparent, sustainable, compassionate, and equitable jewelry industry. Whether natural or lab-grown diamonds or gemstones, we create beautiful pieces for the special day and everyday. Contact us to book your personalized Palo Alto showroom consultation with a jewelry specialist in-person or virtually.
Reviews Summary
Overall, the client reviews are extremely positive, with a consistent mention of the employees' professionalism, patience, and valuable contributions. Megan, Genesis, and Grace are just a few of the names that recur frequently. Many customers describe that their consultants were incredibly patient and educative in presenting several selections and clarifying the various factors to consider, such as diamond quality and design tips. Some reviewers also inform that the brands variety of products is extensive and that the pricing structure is transparent and competitive. Though a couple of clients mention receiving their rings in the wrong size initially, they then say that the alterations were smoothly done. In end, almost all comments mention that they would absolutely return and suggest Brilliant Earth to others. The reviews show that Brilliant Earth has a happy customer base who admire their products and services, especially given the magnitude of the collection, the alternative to modify, the affordability, and the helpfulness of the consultants.
Location & directions
palo alto, California
Brilliant Earth
Jewelry Store
Address
71 Stanford Shopping Center, Palo Alto, CA 94304, USA