Since 1982, Liberty Diamonds has been the go-to location for customized exquisite jewelry in Irvine. You can trust Master Diamond Cutter David Lob, who founded the jewelry store. With over 25 years of experience, his son, GIA-certified gemologist Troy, is also available. Aside from the master jeweler and gemologist, the in-house designer blends over 23 years of creative vision with the goldsmith's 36 years of precision craftsmanship. If you need an engagement ring or expert repair, we are committed to quality and attention to the smallest things.
Reviews Summary
Overall, the reviews for Liberty Diamonds are extremely positive and report that the service is excellent. Customers praise the knowledgeable and patient staff, notably Troy and Cristina, for being willing to take the time to understand what customers want. The ability to make custom pieces is praised, and the prices are seen as competitive. Many customers report that they would return to the store for future jewelry purchases and that they recommend it to others. Those coming for the first time appreciate the environment of the store and the warm welcome they receive. The store is seen as trustworthy and reliable, with customers very happy with the products they received. The review mentioned a customer service story where a quick resizing was done as an example of the store's culture. Customers will recommend Liberty Diamonds to those interested in buying jewelry.
Frequently asked questions
7 questions
What do Liberty Diamonds clients say about the work?
Clients frequently praise the knowledgeable and friendly staff, particularly Troy and Cristina, for their personalized service and attention to detail. Many highlight the exceptional quality of custom designs and repairs, as well as the welcoming atmosphere of the store.
Can I get a custom engagement ring designed at Liberty Diamonds, and what do customers say about their experience?
Yes, they specialize in custom jewelry design, including engagement rings. Customers often mention the patience and expertise of Troy and Cristina in guiding them through the design process, resulting in beautiful, personalized pieces.
How does Liberty Diamonds handle jewelry repairs, and what do reviewers say about their service?
They offer various jewelry repair services, including ring resizing and stone replacement. Reviewers commend their prompt service and the high-quality craftsmanship, noting that repaired items often look brand new after the work is completed.
What are the hours of operation for Liberty Diamonds?
Their hours are as follows: Monday: Closed, Tuesday: 10:00 AM - 5:00 PM, Wednesday: 10:00 AM - 5:00 PM, Thursday: 10:00 AM - 5:00 PM, Friday: 10:00 AM - 5:00 PM, Saturday: 10:00 AM - 3:00 PM, Sunday: Closed.
Does Liberty Diamonds offer jewelry appraisals, and how do customers feel about the process?
Yes, they provide various appraisal services, including general and estate jewelry appraisals. Customers appreciate the honest assessments and professional service, often mentioning the team's willingness to help even without an appointment.
What types of diamond consultations does Liberty Diamonds provide?
They offer diamond consultations that include education sessions, loose diamond viewings, and diamond setting advice. Clients have found these consultations informative and helpful in making informed decisions about their purchases.