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Review Keywords Analysis

US / AZ / Phoenix
Ganem Jewelers photo
Ganem Jewelers photo
Ganem Jewelers photo
Ganem Jewelers photo
Ganem Jewelers photo

Ganem Jewelers

Address: 3602 E Ray Rd, Phoenix, AZ 85044, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Jewelry Repair Ring Resizing 20 - 50 USD Call to Book
Chain Repair 15 - 30 USD Call to Book
Cleaning and Polishing 10 - 25 USD Call to Book
Watch Services Battery Replacement 5 - 15 USD Call to Book
Watch Sizing 10 - 20 USD Call to Book
Watch Repair 30 - 80 USD Call to Book
Jewelry Buying and Appraisals Jewelry Appraisal 50 - 100 USD Call to Book
Cash for Gold 150 - 500 USD Call to Book
Estate Jewelry Buying 100 - 2000 USD Call to Book
Custom Jewelry Design Engagement Ring Design 1000 - 7000 USD Call to Book
Wedding Band Design 500 - 3000 USD Call to Book
Custom Pendant or Necklace 200 - 2000 USD Call to Book
Vintage and Estate Jewelry Purchase Vintage Pieces 100 - 5000 USD Call to Book
Restoration Services 50 - 300 USD Call to Book
Estate Jewelry Evaluation 30 - 100 USD Call to Book

What people love

From reviews
Excellent customer service Friendly staff Knowledgeable staff Great selection Professional service Helpful advice Cleaning service Fair pricing Repair service Quick repairs

About this business

At Ganem Jewelers, we know how Jewelry is the perfect way to show a special person how much you care. Ganem Jewelers was started by a jeweler with a long and rich history in the East Valley. The first store Ganem owned covered 2,000 square feet and had many high-quality timepieces and jewelry. A second jewelry store was opened in Ahwatukee in November 1998, which covered 8,000 square feet and included a repair and design center. Ganem was more focused on other projects in 2004, and the jewelry business was given to his sons Jason and Curtis Curtis, who are both Gemological Institute of America graduates. They were elected co-presidents. As our company grows, Ganem has seen an increase in demand for its signature customer service from customers outside of the East Valley. Our north Scottsdale and northeast Phoenix communities have been served since we opened in September 2008 with a store of about 4,000 square feet. Ganem Jewelers is one of Arizona's most reputable jewelry stores. We offer custom diamond and gemstone pieces, timepieces, and other luxury brands such as Breitling, Tag Heuer, and Michele.

Reviews Summary

The many reviews highlight a prevailing sense of satisfaction with Ganem's excellent customer service. Fiona loved the store. She stopped in to have her brand new earrings resized and to get an idea of the cost of resetting a loose diamond in an inherited ring. From the moment I walked in, it was an exceptional experience. I was helped right away and even got a full tour of the shop. all-metal was easy to work with and promised my jewelry back to me in less than 24 hours. They called me to let me know everything was ready for pick up just a few hours later. Based on the reviews of several customers, the etiquette of the staff appeared to be their highlight. An inscription had originally been placed on the inside band of the ring. When the ring was resized, the engraving was made on the outside of the ring, and it was even done to make it perfect. When my ring was ready, they were very comfortable, and it looked perfect. Their displays have all the gemstones you can think of — making their accessories unisex. This made the entire store selection even significant. One of the two major things that clients seem to review was cleaning services available. The best service I have ever received from a jewelry store! Ting cleaned my ring to perfection, and it hadn't been professionally cleaned since I got it. Her attention to detail truly reflects her work, and she made it look brand new. I was unbelievably satisfied with Ganem's services and would probably be returning soon. The main criticism that clients seem to have was that the store is incredibly busy during weekends and also creates a parking lot to be full of cars. However, the 5-star services seem to outweigh the limitations significantly.

Frequently asked questions

7 questions
What do Ganem Jewelers clients say about the work?
Clients frequently praise the exceptional customer service, knowledgeable staff, and the quality of repairs and custom designs. Many highlight specific employees like Cathy and Wendy for their expertise and helpfulness, creating a welcoming atmosphere for all customers.
Does Ganem Jewelers offer jewelry repair services, and what do customers think about them?
Yes, they provide jewelry repair services including ring resizing, chain repair, and cleaning and polishing. Customers have expressed satisfaction with the repair quality, noting that their jewelry looks amazing after service.
Can I get a custom engagement ring designed at Ganem Jewelers?
Yes, they specialize in custom jewelry design, including engagement ring design, wedding band design, and custom pendants or necklaces, ensuring personalized service for each client.
What watch services does Ganem Jewelers provide?
They offer watch services such as battery replacement, watch sizing, and watch repair, with many customers noting their efficiency and professionalism in handling these tasks.
Does Ganem Jewelers buy jewelry and provide appraisals?
Yes, they handle jewelry buying and appraisals, including cash for gold and estate jewelry buying. Customers appreciate their honesty and fair pricing during these transactions.
What types of vintage and estate jewelry services are available at Ganem Jewelers?
They purchase vintage pieces, offer restoration services, and provide estate jewelry evaluations, catering to clients looking for unique items and expert assessments.
Where is Ganem Jewelers located?
3602 E Ray Rd, Phoenix, AZ 85044, USA

Location & directions

Phoenix, Arizona
Ganem Jewelers
Jewelry Store
Address
3602 E Ray Rd, Phoenix, AZ 85044, USA
Hours
Closed Now
Ganem Jewelers Reviews · 4.8 average
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