Family-owned Diamond Jim's Jewelry in Phoenix and Sun City offers old-fashioned friendly service. We treat customers how we would want to be treated. Free appraisals mean you can trust us. We will give you a range of item prices with no pressure or obligation to purchase. We want to be your jeweler for life. Thank you for your business!
Reviews Summary
In general the reviews are positive and praiseworthy, emphasizing excellent customer service. Diamond Jim's has much to offer. Many consumers are impressed by enthusiastic, hospitable personnel and prompt, quality services they provide. Reviewers appreciate the extra effort the company puts into each transaction, such as complimentary band polishing and informing the customer of the repairs. Also, people were blown away by the jewelry repair service they experienced, breitling watch got like new 20 years later. Lastly, customer appreciation is a definite trend in the reviews, with persons frequently promising to return and refer the business. Diamond Jim appears to be a place brimming with happy, content customers. Happiness is a typical reaction to coming into Diamond Jim, be it for repairs or shopping, as we have seen. The store comes highly recommended from a number of sources.
Frequently asked questions
6 questions
What do Diamond Jim's Jewelry clients say about the work?
Customers frequently praise the exceptional customer service and attention to detail at Diamond Jim's. Reviewers highlight the friendly staff, quick turnaround times, and quality repairs, with many expressing satisfaction with custom pieces and restorations.
Does Diamond Jim's Jewelry offer free appraisals?
Yes, they provide free appraisals for items, ensuring no pressure or obligation to purchase. This commitment to customer care is part of their goal to build lasting relationships with clients.
Can I get my watch repaired at Diamond Jim's Jewelry, and how do customers feel about the service?
Yes, they offer watch repair services, including cleaning and battery replacement. Customers appreciate the knowledgeable staff and quick service, often mentioning satisfaction with the repairs and the overall experience.
What services are offered at Diamond Jim's Jewelry?
They provide a range of services including Ring Services (Resizing, Cleaning, Custom Design), Watch Services (Repair, Battery Replacement, Cleaning), Jewelry Repair (Necklace, Earring, Custom Restoration), and Jewelry Sales (Vintage, Custom, Diamond Jewelry).
What are the operating hours for Diamond Jim's Jewelry?
Their hours are as follows: Monday: Closed, Tuesday: 9:30 AM-5:00 PM, Wednesday: 9:30 AM-5:00 PM, Thursday: 9:30 AM-5:00 PM, Friday: 9:30 AM-5:00 PM, Saturday: 10:00 AM-4:00 PM, Sunday: Closed.