Customer Testimonials: 1. We had THE BEST experience. Robert was amazing from start to finish—more than we could have expected. He heard our ideas and executed our vision beautifully. I am absolutely in love with my ring! It is even more perfect than I envisioned. The quality, detail, and personal touch throughout the whole process were incredible. Robert will make our wedding bands, and we would recommend him to anyone looking for a meaningful and custom ring experience.2. This was my first-time buying and designing a ring online. I was nervous, but Robert made the process easy and stress-free. He answered every question and gave helpful suggestions on the design that was exactly what I wanted while maintaining the integrity and structure of the ring, which I needed. The ring was shipped to Las Vegas quickly, and I got it in less than a week. Pictures and videos don’t do it justice. The ring is perfect; it turned out better than expected. Also, a lifetime warranty offers peace of mind knowing you have support if anything happens. Trust me and give him a try; you won't be disappointed. Sincerely, a happy client.3. EDIT: 2024 - this is my second and third project with Robert, and WOW!! The first ring was INCREDIBLE but a bit big for daily, casual wear (totally my error). Robert was accommodating and custom made the most stunning platinum and diamond e-ring and band. I am OBSESSED! It’s far more beautiful than I imagined, and it is dazzling. The only thing that could rival Robert’s stunning jewelry is his friendly, considerate, and patient customer service. I wish he was local, so we can send our friends for in-person business. THANK YOU AGAIN, ROBERT!!
ORIGINAL POST:
Robert is amazing. Initially, we were nervous to invest in such an important ring from an international, online jeweller. Still, Robert was professional, knowledgeable, and super kind. While there was a small shipping issue, Robert went above and beyond to correct it and ensure my ring arrived safely, even threw in a gift as an apology; it was just lovely! In this situation, I cannot say enough about Robert and Jewels of Toronto. ALL of the glowing reviews are accurate. Then I opened the box and literally GASPED! It is jaw-dropping!! The setting is incredible, the diamond sparkles and I was slightly worried about the color, and Robert was understanding and was ready to change it, but he suggested wearing it for a few days first. He was right! I wouldn’t change a thing! Seriously, his prices make you question his sincerity, but he’s the real deal. You will not regret buying from him!4. This ring is everything my partner and I had hoped for! I was nervous to purchase a ring sight unseen from an online company, but this ring is seriously amazing. It is a stunning ring! The floral detail is just my taste, and the bands fit perfectly together. The ring is made well; you can see it in the craftsmanship. It is large and a bit heavy—6cts is enormous, especially in this setting, but it accommodates smaller carat sizes well. I would buy again!5. I bought a radiant cut diamond ring from Jewels of Toronto, and Robert exceeded my expectations. The ring’s quality is exceptional, and my wife loves it! She has been approached by strangers to compliment her ring because it is so beautiful. The diamond has an incredible shine and brilliance. Robert was professional and responsive throughout the process. He followed up our initial consultation with a Zoom call and an in-person visit. The service was excellent and timely. Overall, my experience was great-great product and an excellent customer experience.
Frequently asked questions
6 questions
What do Jewels of Toronto clients say about the work?
Clients frequently praise Robert for his exceptional craftsmanship, attention to detail, and ability to bring their vision to life. Many highlight the smooth design process and the beauty of the final pieces, often exceeding their expectations.
Does Jewels of Toronto offer custom jewelry design, and what do customers say about it?
Yes, they specialize in custom jewelry design, including engagement rings and wedding bands. Customers appreciate Robert's guidance during the design process, noting how he makes it easy and stress-free, ensuring the final product matches their vision perfectly.
Can I get a jewelry appraisal at Jewels of Toronto, and what do clients say about their experience?
Yes, they provide jewelry appraisals, including insurance and personal valuations. Clients have expressed satisfaction with the thoroughness and professionalism of the appraisal process, often noting the team's responsiveness and expertise.
How does Jewels of Toronto handle jewelry repairs, and what feedback do customers provide?
They offer jewelry repairs such as ring resizing and stone replacement. Customers have reported positive experiences, highlighting the team's skill and the quality of repairs, which often restore their pieces beautifully.
What types of consultations does Jewels of Toronto provide, and how do clients feel about them?
They offer virtual and in-person consultations, along with design strategy sessions. Clients appreciate the personalized attention and helpful suggestions during these consultations, which contribute to a smooth design experience.
Where is Jewels of Toronto located?
401 Bay St. Unit 1608, Toronto, ON M5H 2Y4, Canada
Location & directions
Toronto, Ontario
Jewels of Toronto
Jeweler
Address
401 Bay St. Unit 1608, Toronto, ON M5H 2Y4, Canada