Welcome to True Bijoux! We are delighted to have you discover True Bijoux. True Bijoux is Ottawa's favourite family-owned independent jeweler, founded by Lindsay and Stephanie Appotive (The Jewelry Sisters) in 2006. We are thrilled to introduce an online shopping experience at www.Truebijoux.ca to bring you high-quality fine jewelry and fashion jewelry, including engagement rings and wedding rings from Canada and the USA. Our collection features many styles, budgets, and includes pre-owned and vintage jewelry. Whether you prefer vintage, modern, or classic designs, True Bijoux has the right piece for you.
We want you to be part of the process; chat with our goldsmiths and on-site designers to create something uniquely yours. We offer clients services from repairs and restorations of family heirloom pieces to alterations, repair, and restringing of all types of beaded jewelry. Our professional jewelers handcraft and repair all of our jewelry.
Reviews Summary
True Bijoux reviews suggest that the client individual attention and service quality is rightly beyond measure. The buyer notes the friendliness and efficiency of the workers and the outstanding quality of the jewelry. In particular, redesigning their grandmother's wedding ring was successful. Customers felt warmly welcomed and were continually engaged. However, the store's communication was unclear, leading to dissatisfaction. The jeweler sources metal locally and is environmentally sustainable, a point that numerous customers appreciated. Several reviewers commented on the store's allergy-friendly sales point, making it the service provider of choice for many. Product quality, customer service, and acceptance are the strongest assets the company brings to the table, and they are reliable for these reasons.
Frequently asked questions
7 questions
What do True Bijoux clients say about the work?
Customers frequently praise the attentive and personalized service provided by the team, especially noting the expertise of staff like Lindsay and Kat. Many highlight their satisfaction with custom designs and repairs, reflecting a commitment to quality and customer engagement.
Does True Bijoux offer custom engagement rings, and what do customers say about their experience?
Yes, they specialize in custom engagement rings, and many clients commend the team's ability to understand their vision and create stunning pieces. Reviewers appreciate the personalized attention and the quality of the final product.
What services does True Bijoux provide?
True Bijoux offers a range of services including Jewelry Design (Custom Engagement Rings, Redesigning Existing Jewelry, Custom Gold Bracelets), Ring Resizing (Standard, Complex, Vintage), Jewelry Repair (Necklace, Bracelet, Stone Replacement), Jewelry Cleaning, Estate Jewelry Sales, Wedding Rings, Engagement Rings, Product Customization, and Consultation Services.
Can I get my jewelry cleaned at True Bijoux, and what do customers say about the cleaning service?
Yes, they offer jewelry cleaning services, and customers have reported positive experiences, noting quick and effective cleaning that leaves their pieces looking shiny and new. Many appreciate the friendly staff who often offer cleaning without prompting.
Who owns True Bijoux, and what is their experience?
True Bijoux is owned and managed by Lindsay and Stephanie Appotive, known as The Jewelry Sisters. Established in 2006, they have built a reputation for fine and fashion jewelry, emphasizing customer involvement in the design process.