Swarovski
Hours:
Open 10:00 AM - 9:00 PM
Monday 10:00 AM - 9:00 PM
Tuesday 10:00 AM - 9:00 PM
Wednesday 10:00 AM - 9:00 PM
Thursday 10:00 AM - 9:00 PM
Friday 10:00 AM - 9:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Tuesday 10:00 AM - 9:00 PM
Wednesday 10:00 AM - 9:00 PM
Thursday 10:00 AM - 9:00 PM
Friday 10:00 AM - 9:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Address: Markville Shopping Centre, 5000 Hwy 7 &, McCowan Rd, Markham, ON L3R 4M9, Canada Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
Founded in 1895 and inspired by innovation and design, Swarovski is the world's most renowned name in crystal embellishments, jewelry, and accessories.
Reviews Summary
The customers seem overall content in the buyer's reviews. They emphasize the customer service, mentioning that staff such as Winnie harmonizes customer experience. For instance, in the majority of cases, salespeople are quoted by name—Bridgette, Tanya. Customers mention that staff members go over and above to ensure seamless shopping experiences despite the ongoing pandemic. They emphasize the affordability of the products, the collection variety and the quality of the pieces and, in particular, how responsive Winnie and Bridgette are. At least once, a customer indicates that they will return. A couple of customers also comment on some of the pieces they've bought, which makes me think they're coming in to ask about them. The positive reviews is consistent and reflect good customer service and a great shopping experience.
Frequently asked questions
7 questionsWhat do Swarovski clients say about the work?
Customers frequently praise the excellent customer service and the helpfulness of staff members like Winnie and Tanya. Many mention the beautiful jewelry selection and the attentive, personal service they receive during their visits.
What services does Swarovski offer for jewelry repair?
Swarovski provides a range of jewelry repair services, including ring resizing, stone replacement, and cleaning & polishing. They also offer jewelry sales, customer assistance, and customer service to ensure a comprehensive experience.
Can I get assistance with gift suggestions at Swarovski?
Yes, Swarovski offers customer assistance that includes personal shopping and gift suggestions, ensuring that you find the perfect piece for any occasion. Reviewers appreciate the helpful staff who provide valuable opinions on gifts.
Does Swarovski provide post-purchase support?
Yes, they offer post-purchase support as part of their customer service, which also includes in-store assistance and returns & exchanges. Customers have noted the prompt and friendly service they receive.
How does Swarovski handle warranty consultations?
Swarovski provides warranty consultations as part of their customer assistance services. This ensures customers are informed about their purchases and any applicable warranties.
What kind of jewelry can I find at Swarovski?
Swarovski offers a variety of jewelry for sale, including rings, bracelets, and necklaces. Customers often comment on the gorgeous pieces available in the store.
Where is Swarovski located?
Markville Shopping Centre, 5000 Hwy 7 &, McCowan Rd, Markham, ON L3R 4M9, Canada
Location & directions
Markham, OntarioSwarovski
Jeweler
Address
Markville Shopping Centre, 5000 Hwy 7 &, McCowan Rd, Markham, ON L3R 4M9, Canada
Hours
Open 10:00 AM - 9:00 PM
Swarovski Reviews · 3.9 average
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