Michael Hill Markville has everything you need to keep up with the latest trends, bestsellers, and classic styles in jewelry. That way, you can match any style you want or find the perfect gift.
No matter your tastes or preferences, you can find something for everyone here. Pick out a gift for someone special in your life, get yourself a delicate trinket with a lot of emotion in it, or find a design you want to wear to parties or formal events. A key pendant could be a great gift for a new graduate.
At Michael Hill Jeweller, we strive to create stunning, one-of-a-kind jewelry pieces. This core value has guided us since 1979 when Michael and Christine opened their first shop in Whangarei, a town about 100 miles northeast of Auckland in New Zealand. As a result of their hard work, we have quite the network these days. There are over 300 Michael Hill shops in New Zealand, Australia, and Canada. After expanding significantly, we have a well-earned reputation for providing top-notch jewelry.
Select jewelry pieces are well-crafted enough to wear regularly for many years to come. They also have sentimental value that only enhances their beauty. When it comes to our engagement rings and other pieces featuring diamonds, our procurement team has robust relationships with some of the industry’s top jewelry shops and designers. This ensures you receive high-quality jewelry that only the best stores carry.
You'll be able to communicate with the store's workers in English, French, and Cantonese.
Reviews Summary
The review analysis indicates that the Michael Hill jewelers have a mixed reputation. Several customers praised the excellent customer service and knowledge of certain employees, such as Ami, Ryan, Davyn, Effie, and Michelle L. They mentioned the helpfulness of sales representatives in selecting and discussing items and providing solutions for common problems like broken jewelry. However, a few customers complained about specific workers being disrespectful, especially Vicky, who they accused of being dishonest. Moreover, some customers felt the store's management and the staff were not responsive to concerns, as demonstrated in one situation where a buyer wasn't given an authenticity certificate for their purchase. Some consumers recommended the shop, but avoided employees, whereas others suggest alternative stores. In conclusion, Michael Hill has some delightful and attentive employees, but they need to respond to all customers better and supervise some of them more closely.
Frequently asked questions
7 questions
What do Michael Hill Markville clients say about the work?
Customers frequently praise the friendly and knowledgeable staff, particularly mentioning individuals like Amy and Davyn for their exceptional service. Reviewers also highlight the quality of jewelry and the effectiveness of repairs, noting timely responses and satisfaction with the overall experience.
Does Michael Hill Markville offer warranty services for jewelry?
Yes, they provide warranty services that include item replacement, warranty claims, and repair under warranty at no charge. This commitment to customer satisfaction is reflected in positive customer feedback about their service.
What hours is Michael Hill Markville open for customers?
Michael Hill Markville operates during the following hours: Monday: 10:00 AM-8:00 PM, Tuesday: 10:00 AM-8:00 PM, Wednesday: 10:00 AM-8:00 PM, Thursday: 10:00 AM-8:00 PM, Friday: 10:00 AM-8:00 PM, Saturday: 10:00 AM-6:00 PM, Sunday: 11:00 AM-6:00 PM.
Can I get custom jewelry designed at Michael Hill Markville?
Absolutely! They specialize in custom jewelry design, offering custom rings, necklaces, and earrings to meet individual preferences and styles, ensuring a unique piece for every customer.
Does this store provide jewelry repair services?
Yes, Michael Hill Markville offers a variety of jewelry repair services, including ring resizing, chain repair, and necklace repair, ensuring that your treasured pieces are well cared for.
How does Michael Hill Markville handle jewelry cleaning?
They provide jewelry cleaning services, which include basic cleaning, deep cleaning, and polishing, helping to maintain the shine and quality of your jewelry over time.