Established by the Rodan family, Rodan Jewellers is a multi-generational family business rooted in fundamental family principles. Our core beliefs of passion, dedication, doing the right thing, and innovation have sustained us since 1976. We are committed to providing exceptional customer service and exclusive custom jewellery that you will not find elsewhere. Our in-house design staff and master goldsmiths are firmly focused on our company promise of exceptional quality jewellery brands and unparalleled customer service. At Rodan Jewellers, we are here to honor your story. Rodan Jewellers is pleased to showcase the Luminus Collection of Lab Grown Diamonds, which is only available at our store.
Reviews Summary
The reception is generally positive. Customers are pleased with the helpful and supportive staff who provide professional service and guidance. There are many compliments about finished pieces, whether newly bought or restored. The speedy and customized repair and appraisal are appreciated. The store is described as beautiful and welcoming, with satisfaction that others regularly recommend it. Although the business is oriented toward creating great pieces, customers are happy with settings, engraving, and battery replacement too. One upset found service elsewhere worse. The business's skill and workmanship are strong and earn it trust as a general-use jeweler. Rodan Jewellers' professional service and expert work are obvious; customers usually mention helpful and friendly staff members who returned an item to a presentable state regardless of its current condition.
Frequently asked questions
7 questions
What do Rodan Jewellers clients say about the work?
Clients frequently highlight the exceptional customer service, attention to detail, and the quality of repairs and custom designs. Many reviewers mention the expertise of staff members like Arturo and Rob, praising their patience and thoroughness during consultations.
Can I get my engagement ring resized quickly at Rodan Jewellers?
Yes, Rodan Jewellers offers ring resizing services, often completing them in a timely manner. Reviewers have noted that their resizing is done beautifully and efficiently, with some even receiving their rings back the same day.
What types of custom jewelry can I design at Rodan Jewellers?
Rodan Jewellers specializes in custom jewelry design, offering engagement rings, wedding bands, and personalized jewelry. Their in-house design team works closely with clients to create unique pieces that honor individual stories.
Does Rodan Jewellers handle jewelry repairs, and how do customers feel about them?
Yes, they provide jewelry repair services including ring resizing, stone replacement, and polishing. Customers have praised the quality of repairs, often noting that their pieces come back looking brand new.
What watch services does Rodan Jewellers provide?
They offer various watch services including battery replacement, link removal, and watch engraving. Customers have reported quick and efficient service for these repairs, often completed on the spot.
Can I get an appraisal for my jewelry at Rodan Jewellers?
Yes, Rodan Jewellers provides appraisal services including jewelry, insurance, and estate appraisals. Reviewers have noted the professionalism and thoroughness of the staff during the appraisal process.