Custom ring designHelpful staffBeautiful resultsQuick repairsFair pricingExcellent customer serviceKnowledgeable staffPatient serviceCraftsmanshipTimely service
About this business
We complete all jewellery repairs or remakes with our in-house goldsmiths. Our professional team uses cutting-edge digital technology to design custom pieces from your photos or ideas. Some truly stunning designs and hundreds of top branded watches are available at our West Edmonton Mall store.
Reviews Summary
Design Jewelers receives excellent feedback. Clients say everybody there is exceptional, especially Alex, Melanie, and Lorinda, and the customer service is hard to beat. They marvel at how the team is supportive and does not upend them concerning the budget. Besides, the designers quickly fix any issues and complete their work early. The positive reviews agree that Design Jewelers is elite and an asset to have as a local business. Many past clients say they plan to go back in the future. Further, they uniformly find their experience is unmatched and that the workmanship is a cut above any other jeweler in the city. Another field where this is manifest is the custom design section. The reviews here are assuring that anything that a customer imagines can be recreated by Design Jewelers. Overall, the reviews emphasize the exceptional quality of work and customer care that the jewelers offer.
Frequently asked questions
7 questions
What do Design Jewellers clients say about the work?
Clients frequently praise the team for their exceptional craftsmanship, friendly service, and ability to create custom pieces that match their vision. Many highlight the expertise of staff members like Alex and Melanie, noting their patience and helpfulness throughout the design process.
Does Design Jewellers offer custom jewelry design, and how do customers feel about it?
Yes, they specialize in custom jewelry design, including engagement rings and wedding bands. Customers have expressed satisfaction with the personalized service and the quality of the final products, often mentioning how their ideas were transformed into beautiful pieces.
Can I get my jewelry cleaned at Design Jewellers, and what types of cleaning do they offer?
Yes, Design Jewellers provides jewelry cleaning services, including basic and advanced cleaning options. Customers appreciate the thoroughness and care taken during the cleaning process, often leaving with their jewelry looking like new.
What types of jewelry repair services does Design Jewellers provide?
They offer a variety of jewelry repair services, including ring resizing, stone replacement, and jewelry refurbishing. Clients have reported quick turnaround times and high-quality repairs, often receiving their items back in excellent condition.
Does Design Jewellers handle jewelry appraisals, and what do clients say about their experience?
Yes, they provide jewelry appraisal services, including diamond and precious metal appraisals. Customers have noted the team's knowledge and transparency during the appraisal process, which enhances their trust in the service.
How does Design Jewellers ensure customer satisfaction during the jewelry design process?
The team emphasizes communication and collaboration, guiding clients through each step of the design process. Many reviews highlight the patience and attentiveness of staff, ensuring that customers feel involved and satisfied with the final product.
Where is Design Jewellers located?
west edmonton mall, 8882 170 St NW #2874, Edmonton, AB T5T 3J7, Canada
Location & directions
Edmonton, Alberta
Design Jewellers
Jewelry Designer
Address
west edmonton mall, 8882 170 St NW #2874, Edmonton, AB T5T 3J7, Canada