Professional serviceExcellent customer serviceKnowledgeable staffGreat experienceFriendly salespeopleTrustworthy dealersCustom engagement ringsQuick solutionsWide variety of servicesFollow-up service
About this business
With more than 80 years of heritage, Brinkhaus Jewellers is a family-owned business rooted in craftsmanship. At Brinkhaus Jewellers, we believe that fine jewelry should be created by hand, the traditional way. Our craftsmen have been making beautiful jewelry by hand in our Claremont (WA) workshop since 1978. CREATE YOUR PIECE OF TIMELESS ART NOW
Reviews Summary
A vast majority of the comments commend the service of the employees, especially Deven and Jim. Whether customers are buying or browsing, they never fail to make everyone feel comfortable and satisfied with no pressure. Personal relationships matter too, and the sales staff nurture these longterm, prioritizing it over material gains. Suggestions and solution-seeking are another aspect of how helpful and professional the store is, making customers confident in decisions even when bad arises. Management also gets credit for its renovation which gives perception of upkeep and modernization to you as a customer. It is recommended for people in Calgary and probably around.
Frequently asked questions
7 questions
What do Brinkhaus Jewellers clients say about the work?
Clients frequently praise the knowledgeable and friendly staff, particularly mentioning Deven and Jim for their exceptional service. Many highlight the team's willingness to assist with custom designs and sourcing hard-to-find watches, ensuring a personalized experience.
Does Brinkhaus Jewellers offer custom engagement rings, and how do clients feel about the design process?
Yes, they provide custom design services for engagement rings. Reviewers commend the team for their professionalism and accommodating nature during the design process, often exceeding expectations with the final product.
Can I get my watch repaired at Brinkhaus Jewellers, and what do customers say about their repair services?
Absolutely, they offer watch repair services including battery and strap replacements. Customers have noted the team's helpfulness and expertise, often receiving excellent service even for watches not originally purchased there.
What are the hours of operation for Brinkhaus Jewellers?
What types of luxury watches can I find at Brinkhaus Jewellers?
They offer a range of luxury watches, including new, pre-owned, and limited edition models. The team is noted for their extensive knowledge about different brands, helping clients find the perfect timepiece.
Does Brinkhaus Jewellers provide jewelry appraisal services, and how do clients feel about them?
Yes, they offer formal appraisals, insurance evaluations, and quick valuations. Clients appreciate the thoroughness and professionalism of the appraisal services, often citing the team's expertise in the field.